Enterprise Rent-A-Car

Car Rental
Hours: Enterprise Rent-A-Car offers rental services at numerous airport and local locations, including in Walla Walla, and operates in over 30 countries. Customers report many positive experiences. The rental process is often quick and hassle-free, with efficient after-hours key drops and convenient parking. Many appreciate the vehicle inspection walk-around performed both at pickup and drop-off, which provides clarity on the car's condition and deposit security. The complimentary pick-up and drop-off service is also highlighted as a major convenience. Staff are frequently described as friendly, helpful, and working well as a team, with exceptional customer service noted for its flexibility, especially with travel delays. The cars are typically clean, in good working order, and match reservations. However, some reviews point to inconsistent communication between departments. While text-based customer service is available, responses can be delayed, leading to confusion over extensions or billing. Occasional billing issues require extra calls to resolve. Despite these occasional communication problems, the overall sentiment is very positive, with customers stating they would rent again and recommend Enterprise for its reliable service, quality vehicles, and helpful staff.

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1. Walla Walla, Washington