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February 2024 by A B.
this particular branch is very deceitful and Debbie does many things Debbie Smith to hurt your credit score instead of being useful she's very deceitful and hurtful I recommend not using this branch use another branch in Walla Walla Wa. I'm searching for the CEO or COO's phone number to try and get my credit score corrected. I thought Banks and Credit Union were supposed to help you not hurt you starting to wonder about Credit Union.
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January 2024 by Chris W.
This particular location does have very nice employees. Unfortunately they are not properly trained. I asked to open a specific account and wanted all the fine print associated with the document. The loan officer produced a document but this document did not make any mention to an annual fee. The loan officer failed to produce the proper documents. Only after it was processed did the document get produced. Turns out their was a fee and a whole sheet. The manager produced this however this was after the transaction. I feel the employees are not trained correctly or understand all products they are offering. When a customer asks for all rates/fees associated with this product the fiduciary duty of that loan officer is to produce it. Not for profit credit Union....
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November 2023 by Paul Micolichek
Unpleasant tellers and customer service ????. I am fortunately I didn’t open account there!
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September 2023 by Dawn Evans
Best credit union ever. Love banking here
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September 2023 by Kevin Voice Actor
I've been to the branch multiple times (5+ as of review) and each interaction has been very positive.
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September 2023 by Crezyte Crezyte
I've been to the branch multiple times (5+ as of review) and each interaction has been very positive.
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December 2022 by Joy Espinosa
Easy drive-thru ATM!
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May 2022 by Michael Ralston
As usual, there was no wait time to access the teller. The young lady was friendly, efficient and a pleasure to deal with. I'm very happy with the service I receive at GESA.
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May 2022 by PewPewSkittles
Gesa is very involved in the Walla Walla community. Just today I came across some beautiful ladies distributing trinkets and scored a stress ball! I've been with P1FCU, who also gives back to their community, but am happy to know that Gesa does as well. Since they reached out, it is a must for me to see a show at their theater on 5th and Rose.
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May 2022 by TelevisionRadio (Radio!)
Gesa is very involved in the Walla Walla community. Just today I came across some beautiful ladies distributing trinkets and scored a stress ball! I've been with P1FCU, who also gives back to their community, but am happy to know that Gesa does as well. Since they reached out, it is a must for me to see a show at their theater on 5th and Rose.
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April 2022 by Miriam Gogl
Gesa has been nothing but helpful and friendly. They make anything easy to understand.
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April 2022 by Michael Breier
Friendly and courteous; however, unable to resolve my issue with Bill Pay system.
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March 2022 by Robert Western
Best new look I have ever seen on any Credit Union. Thanks for your great Customer service. That's a Real Credit the Staff ?
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January 2022 by Jan Kirstine
The experience was warm and friendly, easy and convenient. Their policies are great and they have perks very often. Credit Unions are the way to go!!!
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December 2021 by Dustin Brown
Tried to put some money into my friends account for him. They refused I said Ok we’ll close all my accounts then. Without hesitation they shrugged their shoulders and said ok. I was stunned no wait let me try to keep you. This company is gone from credit union to big bank. They have lost their customer service skills completely. You are just a number to them no longer a member. Find somewhere else P1FCU has been outstanding go see Frank.
