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October 2023 by Scott Bunn
Great local bank that always cashes my checks n are very kind and helpful thanks gesa!
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May 2023 by Art Jmllo
Very disappointed, I referred a family member, and I haven't received my referral bonus..I don't like service, their personal are not professionals.
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May 2023 by Christopher Garrett
Brand new banking client, and will be moving all my income elsewhere. Two stars for the rate I received on my auto loan. But playing games with my money is a no no. Just went down to a 1 star, because it's 6am on the 1st and my auto deposits haven't dropped.
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May 2023 by Arturo Jaramillo
Very disappointed, I referred a family member, and I haven't received my referral bonus..I don't like service, their personal are not professionals.
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March 2023 by Nikki Dee Saunders
The employees are always friendly and eager to help. I love the online baking services. Easy to access and very safe.
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December 2022 by Caleb Mouw
Staff is amazing and friendly and will help you with your banking whether one on one or at the counter they are amazing and deserve the highest praise for how awesome they are
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September 2022 by Carla Nibler
Every teller is considerate and takes time to answer my son and my questions. We have a payee account for my son with autism. ALWAYS a smile and make eye with my son to converse. This is GESA on Penny Lane in Walla Walla, WA
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September 2022 by James Haugen
I've been banking here since when they were the Walla Walla Federal Credit union, around 35 years so I am obviously satisfied with them.
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August 2022 by Keaton Moore
Great bank and super friendly staff! They have a TV that plays movies for kids and speakers playing music in the waiting room. The place is clean and the well kept and staff welcomes you as you walk in the door.
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July 2022 by Abigail Cardenas
I personally went down to Gesa credit union office to pay a bill for my boyfriends loan. The front desk lady wouldn’t let me pay the bill unless I had the account number. I didn’t have the account number but I let her know that my boyfriend came last time and gave his SSN. I told her that I can give her his name and social security number but she still wouldn’t let me pay the bill. I called my boyfriend in front of her and she still wouldn’t let me pay the bill. I was so confused that I ended up calling another Gesa credit union in Walla Walla and asked them if she was just giving me a hard time or wouldn’t they be able to process the payment if I gave them my boyfriends name and Social Security number. He said yes that would be no problem at all and he is really confused and apologized for my treatment at one of the branches. Unfortunately I didn’t catch her name but she appeared about 40 years of age with curly blonde hair and Caucasian. My treatment was humiliating and frankly when I was waiting in line I could tell she was racist but I calmed my nerves and gave her the benefit of doubt but since confirming with other branches that this lady was giving me a hard time. I’m disappointed there is still racism and mistreatment because of the color of my skin. I am Hispanic. Born and raised American Citizen with a Caucasian boyfriend. This treatment- no one deserves. This was disgusting and Gesa Credit Union needs to be careful who they hire.
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June 2022 by Chuck M.
service was so slow. I was the only person waiting for a clerk and still was left to wait for at least 10 minutes. there was two clerks and neither had a customer at the window.
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February 2022 by Molly Smith
Great bank!! Everyone that works there is always super friendly, helpful and nice!! Fast service never have to wait too long in line.
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February 2022 by Vince Cannone
The Gesa Credit Union Team is the best banking team I have ever worked with, personally and business. Both Titan Street and Popular Street branches are professional, knowlegable and so friendly. They have always gone beyond our expectation to serve us. I proudly recommend Gesa Credit Union to any business or person that is searching for a new credit union/bank. I thank all of the Gesa Team members for all the you do for Five Star Disaster Services. Our family is grateful...Vince Cannone and our Five Star family,
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January 2022 by Shirley Davis
Customer Service Rep did am excellent job of helping us renew our CDs before they were due to expire.
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January 2022 by Steve Harvey
Always a pleasure dealing with Penny Lane Gesa CC. They always greet you with your first name and a smile.
