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March 2024 by Muhammad Zubair
I had a very bad experience with H&R Block filing my return this year. I will definitely not avail their services in future, nor will i recommend it to any friend or family member. It looks like H&R Block has to do a lot to catch up and train its staff to move on to online tax filing system. I was being dealt with two case officers as I had applied for online filing this time. The problem was those two officers were not in communication with each other. As a result, I was dealing with two case officers. They would not answer my questions as to why i am dealing with two different people from the same company. None would respond. Then one officer said my returns were ready for review and submission, which i did and received emails confirming that my returns were accepted by Indiana and IRS. Then I received a message from the other officer asking why I have not reviewed and submitted the return yet!!!! When I called the numbers and explained my predicament to person on the other side, that gentleman confessed to not being able to help me as he did not know how online filing worked. Most interestingly, according to return that i filed, i am get 6k in return, while the other pending will give me nothing in return.
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February 2024 by Dawn Evans
Was very helpful
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October 2023 by christy miranda
Yifan was so amazing!! I brought in a big hot mess of taxes , selling a home in a different state and buying in a different state. He got me all figured out and organized!! I appreciate all his very hard work!! I will be going back and recommending him!!
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April 2023 by Denise Ortiz
Amazing! All was beyond what I expected this year--friendlier, a higher tax refund, a quick turn-around. I am impressed!
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March 2023 by Ethan Stutz
Yifan helped my wife and I understand an error that we made on our tax forms this year to help us better prepare ourselves financially for the coming year. We are grateful for his attention to detail and going above and beyond to help us resolve this issue in the future!
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March 2023 by Zarina Davis
It was quick, professional and their locations are very close to commute to.
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February 2023 by Teresa Luster
Nice clean office and my tax professional was knowledgeable about tax laws to steer me in the right direction. We) done.
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February 2023 by Eric Lomeli
Great service and great people
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April 2022 by kathy messinger
Easy accurate and nice staff.
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April 2022 by Stephanie Dickinson
Very polite and knew what she7 was doing
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April 2022 by Megan Bartels
Jinoh was super nice and friendly.
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March 2022 by Janet Harper
Mr.Jinoh Hong was very knowledgeable and dedicated to doing my taxes correctly. He went over everything when we were finished with correct instructions. Thank you.
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March 2022 by Frosty Frost
You were very efficient, quick and knowledgeable.
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March 2022 by Frank Ramirez
Professionalism, accuracy and great customer service.
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April 2021 by Earl Carr
Quality service! Excellent customer service skills!