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April 2024 by Randy K.
Been a customer 30 years I think I love the place always doing me right! Tires wheels road side help on my semi truck whatever I need they work it out!
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March 2024 by Kemp LaMunyon
Always the best service, always
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February 2024 by Richard Walker
I seen in the morning that an older lady had fallen on hard times and that she had a flat tire in the mcdonalds parking lot across from les schuab. So i decided to help and I took her there (on my lunch break) to help do my part and the tall gentleman with an arm tattoo and I believe glasses helped me and her with ease, got it done fast enough to still eat lunch, and helped find the best option!! Just wanted to say this community and the people in it are awesome! Also shout out Jacob who I spoke to on the phone about it and helped get me the knowledge!
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January 2024 by Leigh Reeve
Had to get my breaks done. They were amazing and friendly and very helpful. I've been a satisfied customer for years.
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December 2023 by Jamie N.
I took my car in to have the oil changed and have them check my tires and breaks and all those things that need to be checked before a big trip in the winter. I had a free winter pre trip safety check. So I decided since it needed an oil change I would let them do it while they are checking all that stuff on Tuesday. The big reason why I wanted to go to Les Schwab is because my car had been sitting a few weeks and the tires were cold and the air pressure sensors were all in the red so I needed air in all of them, this free safety check included tire pressure check plus you can go to Les Schwab and get them to fill up a low tire anytime have done it before. Well they call me and tell me my car is ready to be picked up I'm so happy cuz I'm thinking my car is gonna drive so much better I get the bill for almost $92 didn't know it was gonna be that much cuz I usually pay $65 for an oil change but anyway I'm thinking I have everything else checked n that's the added bonus. I get to my car and turn it on and the tires are all still in the red!!!!! This is a tire place!!!! I even put in the comments when I set up my appointment my tires were low to add air!!! I guess the safety check was to just check those things but not to add anything if it needed it?!?!? I mean come on!! I was so mad I pulled away n went to the gas station down the street where you have to pay $1.50 for air n put air in my own tires and still ran out of time before I could get them all out of the red. And I used $3.00!!! They lured me in with this email and promotion and couldn't even put air in my tires!!
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December 2023 by Sandra Marshall
Excellent customer service and not long wait time!
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October 2023 by Don White
Really went the extra mile to get me a new tire. Thanks so much.
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September 2023 by Ronald B.
Great service, after 20 years, my confidence in Les Schwab has been restored. Will continue to bring my vehicles here for service!
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August 2023 by Brendon Rittenhouse
Love the customer service. I always buy tires and get service performed here. However, I missed a couple payments over the course of some years, always made it up, but I was on the auto pay thing.Now when I try to make a payment online or over the phone it says I am not allowed and need to call customer service for payments from now on.The customer service rep says the only way for me to make a payment is I now have to call customer service, go through all the automated stuff to get to a person, wait on hold, THEN I can make a payment that way.Suuuper annoying when all I'm trying to do is pay my bill, especially when I'm trying to just make a payment. And it has to be M-F only which doesnt help since im out of cell service a LOT throughout the week for work.Very very unhappy with this, they make it so difficult just to pay a bill!
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August 2023 by Kealani Iglesias
Fantastic service! My Tesla got a flat 30 min outside of WW. With no spare/jack or open businesses on Sun, I had my car towed and left overnight at this location. Totally safe, and my car was fit in asap Mon morning. Luckily, they were able to patch the tire for me as otherwise it could have been a 3-5 days to get the tire I needed. Bonus, they patched it for free and checked all my other tires. Everyone I encountered was courteous, professional, and proficient. Thank you.
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August 2023 by Rhiannon Bockus
Made an appointment for 4, by 4:45 my car was not in bay and there was only 1 other car in there. I'm sure this was a fluke, as I generally get great service here. But, it was very irritating for me as I work 10 hours a day and spending almost 2 more hours for a tire rotation, balance, and flat repair and a bit excessive.
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May 2023 by Janis Barton
It's easy to schedule online and get right in when you arrive. Nice clean waiting area where you can do computer or paperwork while service is taking place on your vehicle.Friendly, helpful, courteous staff.
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May 2023 by Jackie Baston
Another good Les Schwab experience. In the Walla Walla store I was helped by Juan and Kyle and they were both outstanding. They patiently answered all of my questions and provided excellent customer service. I have been a customer of this store for 35+ years and have never had a problem or complaint. Great job.
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May 2023 by Courtney S.
I was visiting WW last weekend and had the unfortunate experience of a flat tire. I was able to get to this location on Saturday afternoon and I have to say, I am delighted and impressed with the customer service and honesty I received. 5 stars to everyone working that day! I will definitely return to this location again if I ever need help w/ my tires! Thank you, Courtney S.
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March 2023 by James B.
Since 1991, this has been my place for tires. No matter where move, or travel, they are there and friendly. Love these people.
