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January 2024 by Travis Townsend
Master Auto was fast and professional. Good communication through the whole process of fixing our Chevy Traverse. Thank you Master Auto. Will be back to do our brakes.
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January 2024 by Roberta Winter
I found Master Auto Service by googling and they got me right away, did only the work I requested, and gave me a helpful understanding of future work to schedule. Everyone from the receptionist to the mechanics were polite and responsive. This is definitely my mechanic in Walla Walla. Responsive, affordable, and thorough.
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November 2023 by Ciara Lilly Ferraro
They got me in super fast, and they offered me a ride home when I dropped the car off! Very sweet gentlemen.Service: Steering & suspension repair
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October 2023 by C
Took a transmission in for a rebuild, was done when stated. One part didn't arrive that morning before picking it up, however instead of having to come back they delivered it to my residence. Which is far more than most big transmission shops would do.
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August 2023 by Delsin Smith
Took my bmw in and was charged a pretty penny for them to fix nothing, when taken back they told me they dident feel comfortable working in it anymore and sent me on my way, telling me it’s a lose lose for bolth of us as they made all there money off me and left me with no salutations… I would of liked to know they can’t fix it before being charged over $1500 for useless fixesServices: Auto engine diagnostic
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July 2023 by Charles Nelson
I'm from out of state and needed my water pump replaced. It might not be a complicated fix, but since I haven't done one before, and I'm looking to drive about 3k miles to get home, I opted out of the experimental diy. I brought my truck here because every place else seemed to be either booked for weeks or double the estimated cost of Master Auto.The repair was quick and reasonably priced. The communication was top notch.I highly recommend.
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June 2023 by Chloe Sommers
Everyone working here is so friendly and polite. They’re efficient and easy to use- for example, they have a key lock box, so you can leave your car there after they close or before they open. Definitely recommend these guys!Service: General repairs & maintenance
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May 2023 by Glenn Morrison
Juan, Juan and Cesar have been working on my car and vans for many years now. They are excellent diagnosticians and they communicate with me on the work as it is performed. They are truly fair and honest in their customer dealings. I recommend them highly for all estimates and repairs. I now use them for regular maintenance as they always are reasonably priced and reliable. Simply put, they're great.Services: Electrical repair
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January 2023 by Bob Pollitt
Nobody else had time they said they'd try and work us in . Looked at it early came back with a great detailed description of what happened and how much to fix good folks ?
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November 2022 by Scenda Tamayo
I will return to this shop in the future. I got great customer service and they fixed my vehicle quickly. I will recommend them to anyone . They were reasonably priced to.Service: General repairs & maintenance
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November 2022 by Idaho Crush Softball Dad
These guys were awesome! My daughter is in college there and her car wouldn't start. I'm 5 hrs away amd unable to help her. Juan was able to squeeze her in the next morning. First diagnostic showed everything to be fine. We talked a little more about the issues she experienced and they ran a 2nd diagnostic and determined it was a simple failed terminal. Quick fix and she was back on the road that day for under $100. Thanks, Juan! You da man!Service: Auto engine diagnostic
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November 2022 by Derby Kolibu
I was just visiting Walla Walla for a volleyball tournament of my daughter and all of a sudden the alternator needs to be replaced right away. This was Friday and need to go home the next day. I called so many shops and no one can do it the same day. I called Master Auto Service and they understood my situation and took my car in and fixed it the same day even though they’re busy. Very helpful and price was reasonable. Thank you! You deserved a 5 star?
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August 2022 by Michael Gwinn
I recomend no other to my friends and family. They know their stuff and are honest and trustworthy. Highy recomend. I WILL BE GOING BACK with other projectsService: Electrical repair
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June 2022 by Alex Edison
Master Auto Service has been my go to mechanic for the last few years. I try to do most of my own work, but when it is something I can't figure out or something I am not equipped for like fixing my A/C, they have always been quick to fix my problem and very reasonably priced. Highly recommend them to anyone who asks.Services: General repairs & maintenance
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June 2022 by Bryce Hill
I would give more stars if I could. I came across a nut I could not pry loose during a roadside repair during a road trip.They had a full schedule but bumped me up and did the repair in under two hours.I would go back if I were local
