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December 2023 by Shelly Garcia
I'm very satisfied with my purchase of a tempur-pedic mattress. We received excellent customer service from Joseph; he was very knowledgeable and answered all my questions. I will recommend this place to friends and family!
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December 2023 by Stephanie Macomber
I had a wonderful Saleswoman. Kassidy was so informative, I know so much more about beds now. I was undecided, I mean it's a big purchase and a must have. Thanks Kassidy and MattressFirm for finding me the best Mattress for me.
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November 2023 by Ethan Stutz
I went in to buy a pillow and was greeted by Joseph. He was very helpful and knowledgeable, and helped steer me in the right direction towards choosing the right one that fit my needs. At checkout, the other staff were also very friendly and knowledgeable about their product. Clearly a staff that cares about their work!
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November 2023 by Ashley Harvey
Went in not intending to purchase at all. Worked with Austin and had an amazing experience. True to the name on his shirt he was definitely a Sleep expert. I always have a hard time making a decision when it comes to spending money but he made it super easy to find the right bed. Thank you so much Austin and I will definitely be referring anyone I know!
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November 2023 by Charlotte Sumano
When I walked into the store, my heart sunk.The only attendant there looked like a teenager. How wrong I was! Joseph turned out to be knowledgeable, courteous and very patient. He worked with me until he found exactly what I wanted. Thank you, Joseph!
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November 2023 by Big Matt
Austin was very helpful and knowledgeable. He took the time to explain the difference between the different mattresses. We would absolutely recommend our friends and family.
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October 2023 by Holly Pope
Austin was AMAZING and very helpful. He listened to my needs and helped to find a quality mattress that fit in my budget! I know my guests will be happy this weekend with a new mattress to sleep on! Five star service!
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September 2023 by anna lantz
Austin was very friendly, professional and personable.He was incredibly knowledgeable (didn’t know there was so much to know about sleeping habits… jeez!)Great experience as most sales people “glaze your over” now a days, but he went all out and answered all my questions and really was great!Also didn’t push me to something I didn’t want but truly heard what I wanted!Many thanks!AnnaWalla Walla
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September 2023 by Ivory Crosby
Great experience picking out a mattress. Joseph was super helpful and ended up making multiple calls to the Tricities store and warehouse to find the mattress I was looking for. Definitely rating him a 10/10, great service!
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September 2023 by Lori Larson
I purchased a new Queen size bed from Mattress Firm and the young man that helped me was great. The mattress is a Charlotte mattress and it is so comfortable, not so firm that you feel like you’re sleeping on a piece of plywood and not so soft that it sags in the middle so, you guessed it, my bed is just right! Seriously, it is a great mattress to sleep on and I highly recommend it.
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September 2023 by John Gisler
Purchase was for family member. We had intended to only shop but ended up buying a mattress and cover. Austin's help, product choices and pricing prompted us to buy.Delivery was quick and professionally done
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August 2023 by Sarah Neideffer
Joseph was our sales representative and he was very kind, knowledgeable, and efficient. He allowed us to try multiple beds while he spoke about each one, which lead us to the perfect match for our needs. We would recommend him to anyone for future bed needs. Thank you Joseph for the wonderful experience.
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August 2023 by Lynda Bren
Loved shopping at Mattress Firm and having Joseph as our salesperson. He made the experience much easier than we had anticipated. Thanks!
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August 2023 by Beth S. Thomas
Excellent customer service! Octavia was very knowledgeable and extremely friendly. So refreshing to see someone who cares and does a great job.
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August 2023 by Doug Johnson
I had never been to mattress firm before I called them today and got Octavia on the line she was very pleasant and knowledgeable and I have decided to buy a upper end mattress topper from them based on her knowledge of describing it to me sight unseen I decided to go ahead and go for it not only because she described exactly what I was looking for in detail but also gave me a better price than I could get it online and will have it delivered to my house in Oregon... Very happy with the service!