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“Been coming here for years I trust these guys more than those other dudes in college place. The oil place in college place stripped my oil pan bolt and didn’t take or even offer to replace my pan so I ended up doing it myself. A Jiffy lube employee has broken my air intake box though in the past and they replaced it willingly.”
7:30AM - 6:30PM
1129 NE C St, College Place
Oil Change
“Been coming here for years, some staff has changed but ive never had a bad experience. They always go above and beyond and whenever ive asked for explanations for some of the things they as as it pertains to upselling they are always honest as to what has a benefit and what really doesnt have a benefit. 10/10 service.”
“Good people doing good work. But I was annoyed that they were out of the appropriate oil for my 2007 Subaru. I had to come back today and then there was a waiting line. Bad luck on my part or poor inventory control by the business?”
“The 4 stars are because the service manager took the issue seriously and is dealing with it.I was treated horribly by the service writer because after waiting more than 10 minutes while he laughed and joked with the people in the car ahead of me, then walked away, I started to just leave. He motioned me back and I asked if he was ready to do his job. He then proceeded to tell me, without asking why I was there, "You're going to have a 4 and a half hour wait"This was at 3:30 on a Sunday. They close at 7pm. I was there just for a battery - which their policy says always go to the front of the line, and this was confirmed by the rest of the staff.I backed out, parked, and went inside. He followed me in, accused me of cussing at him (I didn't, but he did cuss at me). The associate at the counter told him to walk away and told the service manager that he had followed me in "running his mouth"The service manager, Chris, went out of his way to repair the damage caused by this unprofessional, rude service writer.I had my new battery installed and ready to go in less than 30 minutes.”
Oil Change
Oil Change
Oil Change
Oil Change
“Master Auto was fast and professional. Good communication through the whole process of fixing our Chevy Traverse. Thank you Master Auto. Will be back to do our brakes.”