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February 2024 by Cody Berg
Easy to sign up for services, with the best deal for Internet in Walla Walla. Haven't dealt with customer service yet though as I'm a new customer, and that's what's really going to "make or break" the experience with Spectrum.
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February 2024 by Patricia Scott
Excellent service, staff, and plans. Very clean and welcoming
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February 2024 by Judy Gardner
I love the kiosk. I get in and out after a long day at work
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January 2024 by Kenny Cruiz
Awful service and are very lazy in tech support.
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December 2023 by KXNG Flaws
Awful service and are very lazy in tech support.
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November 2023 by Jim Western
We went there because we are switching our phone service and doing a phone update. They were knowledgeable and very helpful.
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November 2023 by Michael
Having to check In after you walk in door is a waste of time. There were more employees than work stations. I do believe it is time for a change. They raised Internet price so we pay for the workers.
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October 2023 by Kevin Walker
I needed to drop off a couple of cable modems and they guy who handled it was super fast, explained what he was doing in the system and why. That was a pleasant surprise. I was expecting an ordeal but it was maybe 10 minutes from arrival to departure.
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September 2023 by Jasmin Sanchez
Absolute horrible customer service from a older guy with glasses. I went in to fix my account info and was told I couldn’t do anything but completely cut my service. Didn’t even offer any help or solutions. U are their to help the customer not to cancel their plan.
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September 2023 by Kenneth Howell
I am so happy I no longer have an account or any business to do with spectrum my days are full of happiness without them
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September 2023 by Bob Nigeria
I went here to change phone providers and they were very helpful especially Alvin he went out of his way to help me
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August 2023 by Kevin Brann
Very quick stop to drop equipment off. Only issue with the visit was having to drive from La Grande, OR to Walla Walla because the Spectrum closed the store in La Grande.
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July 2023 by Trista Flores
? I do not recommend going to the store. Call customer service. I was told it was going to be a long wait. 3 reps were standing at their stations, not on the phone, not on a computer…. Just standing and watching. I was then told I should make an appointment. But unfortunately, it was too late in the day to make an appointment for 630 the same day. That was today before 4 PM. Rethinking if this is the Internet service station use. ?
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June 2023 by Janessa G
I had to return a modem and stopped in with it. It was a quick exchange and I was back to my other errands. They made it easy for us!
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May 2023 by Sean Ozment-Stevenson
Spectrum is nothing but professional and short lived meaning it didn't take very long to get in and out of there with the things I needed and the things I needed was to start up new Mobile account and trade in my old phone for almost $600. That was like cash in my pocket. Yay I got the new Galaxy s223
