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June 2023 by Dawn Campbell
Brought my Prius in after a very unfortunate encounter with a deer. The Tietan team was great about keeping me updated and dealing with my insurance. The repairs were completed almost 2 weeks ahead of schedule and the work was great quality. Looks like the accident never even happened. Though I hope to never need their services again, I highly recommend them to anyone who does.Services: Auto body & trim repair
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June 2023 by Bobby Joe806
I recently had a terrible experience with Tietan Auto Body, and I am extremely disappointed with their service. As it was my first-time in a car accident unfamiliar with insurance processes, I was hoping for their support, but instead, they showed no willingness to assist me whatsoever.Initially, during the estimate for my 2016 Toyota Camry, they appeared professional and assured me it would be an easy job. I provided them with a check, assuming they would contact me once the necessary parts arrived.However, their professionalism ended there. Nearly two weeks later, after I contacted them, they informed me that the check I gave them was not acceptable, without bothering to notify me earlier. They also claimed that the insurance company responsible for the fender bender was uncooperative. I reached out to the insurance company myself and discovered that the check was made out to me, and I simply needed to endorse it and provide the funds to the auto body shop.When I called the auto body shop to confirm the insurance company's information, they treated me disrespectfully over the phone, making me feel ignorant, and abruptly hung up on me. It is because of this infuriatingly unprofessional and unhelpful behavior during our conversation that I strongly advise against choosing Tietan Auto Body.
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May 2023 by Sandra Acree
I brought my truck in for some repairs when I received damage to myFront side. Through the process they kept me informed took less time than anticipated. Everyone is so polite with answering any questions or concerns. Definitely recommend!Services: Auto body & trim repair
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May 2023 by Nellie James
The service and customer service are incredible! They explain everything with lots of details. They helped with everything, including help with my rental!!Services: Tires
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May 2023 by Jonathan M.
i would give this company a zero rating if possible. I got in a collision and had repairs done there. some time later found a pond in my trunk. took it back and the rotten bastard got mad at me. wouldn't even look at the problem. He said "I've been doing this for forty years", like that was supposed to fix anything. It's a 2014 Buick that I just paid off and now it's ruined because of incompetence.
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April 2023 by Cathy Kay
The staff was very professional and helpful. I had a couple of problems with the other person's insurance company, and they told me that they would handle it, and they did. I had nothing to worry about. I was told that it would take a couple of weeks to complete the work and it was done in four days. Awesome and thankful!Service: Auto body & trim repair
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April 2023 by Shae Evans
Need Auto body repair? Take your vehicle to Tietan they will take care of your vehicle make it look new again. Great customer service. Friendly staff and Trustworthy.Service: Auto body & trim repair
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March 2023 by Carey Adams
Great place to take your car! Fast service. Wonderful people. My car looked brand new when I picked it up.Service: Body & Trim
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February 2023 by Matthew Harri
Had the unfortunate experience of hitting a deer on the highway. Tietan auto body was very professional and prompt and got us back on the road in a timely manner - even in the midst of supply chain part availability issues. Highly recommend.
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February 2023 by Jennifer Jordan
Was provided great service and auto body work. They professionally dealt with the insurance company, and rental car shop. They advocated for me when there were hiccups with the rental car. 10/10Service: Auto body & trim repair
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February 2023 by Becky Samitore-Durand
Cannot recommend highly enough. From the superb customer service to the actual work on the car the entire experience was excellent.
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January 2023 by Cheryl Hansen
Cindy at Tietan Auto Body provided exceptional customer service. She’s the reason I had my car worked on there. She advocated for me with both insurance companies while helping me navigate the cumbersome insurance world. The auto bodywork also was done exceptional and it looks brand new.Service: Auto body & trim repair
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January 2023 by Raider Junkie
Had an insurance claim on my 2019 kia optima. The job was done right and very professional service would recomend
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November 2022 by Catherine Tinoco
I absolutely love working with Teitan auto body even during Covid they were able to get all parts and repair it within the week or 2 not to mention Cindy worked with me and my insurance to guarantee I was paying the best price for me and my Vehicle was returned back to me cleaner than when I brought it and just in pristine condition I am absolutely satisfied with all repairs and paint from Teitan Auto body. Thank you Teitan auto body you made me feel like family!!!Services: Auto interior vacuuming
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November 2022 by Bethany Burgess
This company is amazing. My car looked better than when I first got her. I would recommend this company 100x over. They were so kind and communicative! 10/10 recommend!