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June 2023 by David Bowles
Is the mmiddle-age blonde woman the owner (who sets the culture?) or is she just a poorly trained employee? One can visit a place like this and have a perfectly good experience. Or, like me, they can approach the edge and discover the underbelly.I went in today to give my Shar Pei a bath and buy supplies for her and my new pup. I also have a bird. I was told that the baths were closed. Oh really I said. When do they close. An hour before closing she replied. What time is it? 4 she said. It wasn't 4 yet. It was 5 til. It wasn't even 4 when I got to my car... and I use the atomic clock.What difference would it have made if she let me in even if it was already 4 PM, compared to 3:55 - which it actually was. (Her last job must have been at a bar where they set the clocks forward for last call.) She wasn't doing anything in her empty store. I don't think this town is big enough to blow off willing buyers. I objected; said the attitude was unfathomable. Sh turned and replied smugly, I'm sorry you feel that way. It was obvious that she wasn't. She acted like she'd just scored a goal by defeating my desire to give her money.Note: empty store. The culture of relationship, hospitality and service does not extend beyond this person's perception of her own convenience. If this is an employee, fire her. If this is the owner, don't worry, the problem will take care of itself.
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April 2023 by Linda L.
So pleased to have found a dog wash...Our Westie Maddy is pure white when she's clean.....but she starts to turn off white.....have bathed her there many times and today she's due a bath...
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March 2023 by Liana Aker
A Very pared down specialty store. Has a boutique-y atmosphere and high end dog and cat supplies but not what I would call a pet shop. No pet supplies other than for dogs and cats.
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March 2023 by Mich R. R.
( review overdue)Adorable little pet friendly neighborhood!Great variety of items conveniently organized.Brenda was extremely pleasant and patient while helping me pick out what I could take back by car and plane in about a weeks time. Whenever walking in Walla Walla, I will Wags to Whiskers !Thank You again Brenda !! (10/13/22)
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June 2022 by Kevin Ott
Always friendly. Have two rescue kitties. Tried a variety of pet foods. Quality is best here. Pricey but worth it. Knowledgeable staff. Frequent purchase discounts. Buy 10. Get one free.
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April 2022 by Shelley Mccord
The gal that helped us was very friendly. Price is reasonable. The bathing room for the dogs have everything you need & they are clean. Would definitely recommend.
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January 2022 by Linda Stroud
Excellent owners and staff who give dietary suggestions, stock excellent toys and natural treats and are pleasant to deal with. Plus, my dog enjoys the visits, too.
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December 2021 by Katie Pekar
What a great place to bathe my dog - their self-serve washrooms have all the tools you need. Save yourself the mess & storage of tools you use infrequently, and support this local business!
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November 2021 by Sylvia Clark
Love these lady's, they really care about animals
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September 2021 by Marna K.
Great shop just off of Main St for any pet needs that arise. I checked out the toys and treats primarily and they had a great selection of high quality items. The food section isn't huge but there are a lot of choices. Check it out if you have your pet with you or if you want to bring something home for them
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September 2021 by Kristina Jimenez
I love this place. They love my pets as much as I do. They have a great selection on kitty and doggo food. I love spoiling my pets!
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September 2021 by Pamela K. Elliott
Excellent customer service. Friendly and helpful. I've been a regular customer for a long time.
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August 2021 by Tatum Lyles Flick
Loved being able to schedule a self-serve dog wash time for our Pyrenees. They included shampoo and conditioner for a great price. Also the staff was super friendly and helpful.
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August 2021 by Beachel Perry
Real friendly place took my pet there to get her bathed. nice people good staff the girl there she was nice and explain to me what needed to be done we got a doggy bath that was good good place.
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May 2021 by Michele Wollert
Wags to Whiskers provides exceptional service and products! The nutrition advice and food I received here helped get my dog's digestive issues solved. This is truly a customer-centered local small business that deserves our loyalty.
