Goodwill is a store with a wide selection and well-organized items, making it easy for customers to find what they need. The staff is highly praised for their excellent customer service and helpful attitude. The store is generally clean and well-stocked, and there is a good variety of books and other items. However, some customers find the prices to be too high, with many items priced near retail, which can be disappointing. Clothing is often poorly organized, and pricing sometimes seems inconsistent. Customers have expressed frustration over sales, especially during Black Friday, feeling that discounts are not genuine and that prices remain high. There are also complaints about the store's policies, such as only offering gift cards instead of cash refunds, which reduces potential savings. Additionally, some customers are disappointed that the store can't pick up donated furniture, making it difficult to donate large items. Overall, while the store offers good product selection and friendly service, concerns about pricing, policies, and donation procedures are common among shoppers.
The days of finding awesome stuff for cheap is all but gone at Goodwill. A few little gems, mostly clothing.
April 2025
Excellent selection, and organization of items. My only complaint is the prices are generally much too high. Often I’ll see a common item priced for only a few dollars less than retail, which is very disappointing. Every other aspect of this store, including customer service, is above average! Best goodwill store... read full comment
January 2025
Staff is amazing. Always find something great. Can be messy, but it's not the staff's fault. Good book selection.
