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July 2025 by Lori O
The hotel is very nice and comfortable with good breakfast variety. The bathrooms are very tight and need upgraded. I killed 3 bugs in bathroom. Yach!
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June 2025 by Patrick Garrett
Great staff. Very accommodating.
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June 2025 by Andrew Hout
For a garden variety business hotel, this one is clean and new. Jasmine at the front desk is Awesome! She's never too busy to answer dumb questions, make suggestions for travelers, or help a tired guest figure out the dryer. She works as though it's the Ritz Carlton and I hope she gets taken care of by the company.
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June 2025 by Deanna McCutcheon
If you like to be wrongly accused for smoking in the room, harassed in the elevator, and ignored when you tell them you have an emergency and need to contact your partner then this is the place for you! Long story short one of my family members was wrongly accused for smoking in the room because of the last person that did smoke in there. I was minding my own business going down stairs and one of the cleaning people wouldn’t leave me alone and held the elevator open until I gave her an answer. Lastly I got into a car accident and couldn’t get ahold of my husband through his phone so I called the hotel and explained it’s an emergency and need to get ahold of my husband but instead they put me on hold and proceeded to ignore my calls and send me to their voicemail. Totally not professional. I would put 0 starts if I could. The room wasn’t clean either.
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June 2025 by Monica Adele Weitman
I even had a river view! My only negative feedback is that they DESPERATELY need to clean the coffee machine in the lobby. It puts out some truly terrible coffee, but it's a cool machine.
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June 2025 by Phaedra (P_Dizzle_Fo_Shizzle)
The management in this place is a joke. My boyfriend has been staying in this hotel for over a month because his job requires relocation and we are trying to find a place to rent in the area.
My boyfriend was called into his employer's office on Friday and was informed that he owed the hotel $250 and was never allowed back into that hotel again.
They accused him of smoking in his room. While yes, my boyfriend is a smoker, he ALWAYS smokes outside. While he's at work, home, or anywhere for that matter. If there is no ashtray or garbage can nearby he will extinguish his cigarette and put the butts in his pockets (which I hate because sometimes he forgets to throw them away and it's gross pulling them out of his pockets before I wash his laundry). A small price to pay I suppose for them not going on the ground. So the only things that make sense are that his clothes (mostly his jacket) smell like smoke, and the fact that since he usually tosses the butts in the garbage, maybe the housekeepers saw the cigarette butts in the garbage and/or smelled them and just assumed he was smoking in there. (EDITED TO ADD: he also rolls his cigarettes and it's possible that there was some loose tobacco on the table floor because he accidentally slept through check out time so the manager had to go knock on the door to wake him up so he was in a rush and didn't have time to clean it up well.) Not to mention the fact that since the .manager was there letting go him know he was there past checkout time, why did t he say anything or ask about it smelling like smoke in there? When my boyfriend went to the front desk to check out, the manager didn't say anything then either. The whole time he was staying there he went outside and smoked. They have cameras all over that place! They can go through their footage and whoever the front desk attendant was at any given time could see him come and go and see him smoking OUTSIDE. Why the hell would he go outside to smoke and then go smoke in his room?
If there was smoke in the room or cigarette ashes on the tables or whatever, I can understand the situation, but again he ALWAYS SMOKES OUTSIDE.
If he was smoking inside, their smoke alarms would've gone off.
The rooms are decent the management sucks!
Oh, and don't you dare get anything on the bedding. I guess one of my boyfriend's co-workers who was staying there was charged $150 because his baby got a stain on the sheets.
Friggin ridiculous!
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May 2025 by T. Schmidt
Staff is rude and unhelpful
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February 2024 by Renee Stark
Great place to walk dogs. The view is spectacular.
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February 2024 by Stephanie Rodgers
Front desk is very friendly and polite would recomendRooms: Very spaciousWalkability: Lots of places to walk down to the docs or where ever
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February 2024 by Kathy White
The hotel is beautiful and the staff is very friendly. My friend and I took advantage of the hot tub and sauna! Perfection!!! The room was clean and the beds comfortable. The only negatives we had was the lack of hot water! It might have been the day, but it was less than stellar. Lukewarm at best.Other than that, we had an overall great experience!Safety: The key card was required at every door after dark, and that was comforting. We felt safe as 2 women traveling alone.
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February 2024 by Catherine Ekman
This BW has a nice staff who went above and beyond for guests during the terrible ice storm Jan 14-17. The hotel is clean, breakfast was hot, prompt, tasty and well stocked every day. The front desk hosts are welcoming, competent and take care of anything you need in a timely manner. The cleaning staff was friendly, polite and graciously made us feel welcome and our room was very well kept every day even during the weather event, the employees showed up and worked hard to make everything good for us. Great location, right by the river, huge view of Mount Hood, a very quick drive from PDX. Would stay again there.
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February 2024 by Barry Zwiers
Clean comfortable rooms.
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February 2024 by A Kharit
Had an uncomfortable and bad experience with someone in the front desk.
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February 2024 by Molly B Johnson
Brie was fantastic, so helpful. My room was great.Rooms: I appreciate the fireplace
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February 2024 by Marcia Stake
Very clean room. Wonderful efficient staff. Felt safe and had plenty of food items available when we had a snack attack at night. We love the pool & jacuzzi. Continental breakfast was very delicious. We will be back. Thank you, MarciNoteworthy details: Please see comments above. We like staying here during our travels.
