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January 2024 by Susan Peake
I look forward to going to Columbia Credit Union for my banking needs, they always make me feel comfortable and like family. They have helped me with all the big decisions in my life, our home loan and various car loans. They are second to none.
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December 2023 by Logan Merritt
Worst staff you'll ever deal with.
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September 2023 by M J
Tellers are always very nice.
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June 2023 by myles mcdonald
There website and app don’t work “we’ll send you an email” then proceeds to not send me an email or only sends emails that have nothing to do with the problem I’m dealing with
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February 2023 by Susan Merriam
WORST Manager, and worst Customer Service ever. He is so beyond rude to his customers!!!!! If it wasn’t such a pain to switch banks I’d be gone. I will avoid this branch and this Manager moving forward.
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December 2022 by John Russo
Super Bummed! I took out a car loan with them and went into the branch 3 times the first month to make sure everything was setup, and being paid in a timely matter. They assured me everything was great. 6 months later I received my first correspondence that the calling and saying I had been late on payments from the very beginning. No emails, no calls. Of course she didn't believe me. Turns out the bank teller put my first payment towards the principal and not the payment. It took me over 2 hours of my time to prove to them what happened. Mistakes that cost me money mixed with bad customer service after they made mistakes.Super bummed they are dealing with my loan.
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October 2022 by Jennifer P.
I came to deposit coins and found out they have a neat coin counter at the entry. The location was not busy and the staff were friendly. Was a quick in-and-out trip for me.
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June 2022 by Leanne L.
Manager was incredibly rude and treated me like a criminal after I made a mistake. It's a simple "no we can't help you but here's how to fix the issue".
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May 2022 by Lan G
Awesome Service! This branch is the best!
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October 2020 by Rachel O.
So this is genuinely just a review for the very rude manager at the Camas branch. I haven't had any issues at the other branches, and I've been going here for a while. I went in to get a sheet of checks cause I just moved and couldn't find my other checks (I moved this weekend lol - family helped and was wonderful, but everything's a bit scattered and I don't know where it all is). I need to pay rent tomorrow, and my landlord only accepts checks, and since I can't find mine I went to get a printed sheet. The manager didn't let me explain what was going on, and instead very rudely informed me (like I was trying to rob him or cheat the system) that printed checks are only for new customers and he could order me a regular set, which would be here in a week. I tried to explain that wouldn't work, that I needed them sooner, but I was in a rush and had already been in line for 20 minutes, and to be honest was feeling kinda humiliated by his tone and the way he was speaking to me. So now I get to dig through my apartment so I can pay rent on time. Cool. I've been going here for years and never had anyone respond to me or talk to me about a policy about this - if I'd been told politely, I could've asked to order a set and get a page printed so I could pay rent. Instead, I'm tempted to take my business elsewhere where I won't be treated poorly for trying to get my own money out of my account. I get it's the policy - but I hadn't been told before and I rarely use checks anyway. Ugh. Two stars cause this is really just about this guy. I'm definitely going to a different branch at least from now on - I was also late to a meeting this same time cause I was trapped in the car line for 20 minutes.
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October 2020 by Sarah P.
So this is genuinely just a review for the very rude manager at the Camas branch. I haven't had any issues at the other branches, and I've been going here for a while. I went in to get a sheet of checks cause I just moved and couldn't find my other checks (I moved this weekend lol - family helped and was wonderful, but everything's a bit scattered and I don't know where it all is). I need to pay rent tomorrow, and my landlord only accepts checks, and since I can't find mine I went to get a printed sheet. The manager didn't let me explain what was going on, and instead very rudely informed me (like I was trying to rob him or cheat the system) that printed checks are only for new customers and he could order me a regular set, which would be here in a week. I tried to explain that wouldn't work, that I needed them sooner, but I was in a rush and had already been in line for 20 minutes, and to be honest was feeling kinda humiliated by his tone and the way he was speaking to me. So now I get to dig through my apartment so I can pay rent on time. Cool. I've been going here for years and never had anyone respond to me or talk to me about a policy about this - if I'd been told politely, I could've asked to order a set and get a page printed so I could pay rent. Instead, I'm tempted to take my business elsewhere where I won't be treated poorly for trying to get my own money out of my account. I get it's the policy - but I hadn't been told before and I rarely use checks anyway. Ugh. Two stars cause this is really just about this guy. I'm definitely going to a different branch at least from now on - I was also late to a meeting this same time cause I was trapped in the car line for 20 minutes.
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June 2020 by Jose Villa
Every bank in Clark county let’s me sign my checks over to my wife . This bank for some reason tells me no when they have no limit or rules on it.
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June 2020 by Chris Schaefer
Wow, I never write reviews, but I have to because of the awful customer service I received from Stephanie. The branch manager was pleasant and informative, but the personal banker acted like a deer I’m headlights. She couldn’t be direct and gave NO helpful information regarding their products. Definitely wouldn’t recommend them or do banking with them.
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February 2020 by Rob Hale
Love CC. This branch is always helpful. Member for life.
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September 2019 by KC
Staff and management are quick to go the extra mile.
