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March 2024 by Jason Anstett
Went to pick up a package today and was chastised and she was argumentative because I didn’t have my notification. I gave her my DL and address. I told her twice that it was delivered a week ago and I said we called earlier and it’s here. She got mad and said again asking “When was the noticed delivered” I said for a third time to her and she huffed and I said never mind.Horrible customer service
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January 2024 by Nathan Nosar
If I could leave 0 stars I would. Day 4 without mail, knowing that I have multiple packages sitting at the post office.
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December 2023 by Felip Moral
Friendly and professional staff. Offer advice and options for shipping packages.
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December 2023 by Hannah Groner
Spoke with the postmaster about a sign regarding changes to walk in passport processing. She was extremely helpful and kind as I shared my concerns. She apologized for any inconvenience, explained the situation, and went above and beyond to help me schedule a prompt time. Thank you!
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October 2023 by Duane Anderson
Washougal P.O. is a joke. Took the time off work for an appt. Monday morning. Only one guy does the passports. P.O. called 15 minutes before appt. and said he called in sick. They won't reschedule on the phone. I do not recommend this location.
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August 2023 by Cailie Jones
They never pick up thier phone! The driver refuses to deliver packages to the door. She will pull up to the house, honk, then leave.
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July 2023 by Vit
Horrible experience with walk-in passport service. Every time is different rules where to wait, where line stars inside or outside...
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May 2023 by Amber Jerome
Washougal WA Post Office: Curt is the sweetest guy! He is so informative and helpful! What a calm and collected soul! Great sense of humor as well. He knows his job well and makes people feel content. No task is too much for him! He even calls back to check in on people! Now that is rare!He is so easy to work with and is such an asset to the post office out here!Keep up the great work!Lucky to have you out here!Thank you!~Amber Jerome
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May 2023 by Dareena Stepanyuk
Maybe hire more people if you see the line out the door. Who has time for that? Every single time I come no matter what time of day, they are so slow and at least 5 people in line
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April 2023 by Angelina Demidovich
When it takes an hour to pick up a package… Front lady just casually walked away and front line is out the door. And no one knows where she is… What a joke…
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March 2023 by Sandra M
I would like to praise Lindsey, she is absolutely fantastic, always smiling, and does a great job delivering our mail and packages out here in rural Washougal.If you pass her on the road while she is in her mail truck delivering mail, she always smiles and waves.I never get anyone else’s mail or packages and no one ever gets mine. This is something new since Lindsey took over this route. Very much appreciate her consistency.Thank you very much!!
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January 2023 by Olga Goy
Came in for passport and were told we needed to make appointment?? Kirk the front was rude and unprofessional. He messed up my son’s application and it was sent back to me , now i have been waiting for 2 months and nothing. He needs to be fired.
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December 2022 by Stuart Stanger
Thank god I have hpnest neighbors who deliver my mail after the post office delivers it to the.. this happens often enough that even my neighbors are tired of it happening.
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December 2022 by Charles B.
The staff is super friendly and helpful. The small size has become a problem from Community growth in this town though. They need another teller and window. Half the time there is no parking, vehicles waiting in the street creates safety issues. The staff is great though!
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June 2022 by Betsy W.
I absolutely love this post office. They are the friendliest staff, always courteous and as efficient as possible. My only complaint is that they aren't open on Saturdays but that is small potatoes compared to this gem of a place. I will hold off my shipping needs until Monday if that means getting to come here and avoid the Vancouver post offices and their queues from hell.
