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February 2022 by Maria Jefferson
Your tow truck driver Barry is very rude with a smart mouth and cocky attitude. Seems to use his truck for personal use as much as work use. Y’all should keep better tabs on your business tools and how they are being used. I promise you’re losing money with this one. As much as everyone else we’ve dealt with at this company has been amazing, 1 bad apple will spoil the whole bag!
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January 2022 by Erin D
Jim's Towing went above and beyond when our trailer was stolen and needed to be towed from Elma to Shelton during the holidays/snowstorm/flooding we just experienced. I was impressed by their customer service, knowledge base, coordination w/Sherriff's office and insurance, and helpfulness. They were awesome!
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January 2022 by Erin D
Jim's Towing went above and beyond when our trailer was stolen and needed to be towed from Elma to Shelton during the holidays/snowstorm/flooding we just experienced. I was impressed by their customer service, knowledge base, coordination w/Sherriff's office and insurance, and helpfulness. They were awesome!
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January 2022 by Sharon
My drivers side Windshield wiper broke in a hurrendois rain storm Geico called Jims Towing for me, two hours later I was rescued by a really great driver, named *** but not The owner ***, but hes been there over 20 years, the reason for the low rating is because the person answering their phone was deceptive, he told me conflicting messages, first he knew right where I was and would have a driver there in 15 minutes, half an hour later I called again and he hadnt left yet and he says 15 minutes again and Where exactly are you? Wow, half an hour after I told him, he said again 15 minutes, Why would he mislead a person like that? If it was going to be over an hour at the start I would have liked to know that! I Hope he tries to be more accurate when talking to a stranded person. Thanks ?? ????
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January 2022 by Sharon
My drivers side Windshield wiper broke in a hurrendois rain storm Geico called Jims Towing for me, two hours later I was rescued by a really great driver, named *** but not The owner ***, but hes been there over 20 years, the reason for the low rating is because the person answering their phone was deceptive, he told me conflicting messages, first he knew right where I was and would have a driver there in 15 minutes, half an hour later I called again and he hadnt left yet and he says 15 minutes again and Where exactly are you? Wow, half an hour after I told him, he said again 15 minutes, Why would he mislead a person like that? If it was going to be over an hour at the start I would have liked to know that! I Hope he tries to be more accurate when talking to a stranded person. Thanks ?? ????
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March 2020 by Nicole Frazier
fast, friendly, reasonable prices. we appreciate your help!
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October 2019 by Tanya Buchner
Awesome people honest and friendly
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August 2019 by Gerry Poltorak
Another great performance by Jim’s. I rely on them exclusively for all my car care. Their greatest value I appreciate is their integrity. Always honest. You can trust them. Thanks for another great performance.
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April 2019 by Trudy Hunter
I’ve been having trouble with my 2 year old car. I’ve had to call them for the past three days. (Including on Easter). They have been so very helpful, giving me tips on how to avoid being stranded as well as helping me to figure out what could be wrong with the vehicle. These guys are fantastic. I highly recommend them and feel very lucky that they are here in Shelton!!
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June 2018 by Blake Hatton
Todd was very nice and kind on the drive home to my house! He tried a bunch of things to get my car working and was very helpful!
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January 2018 by Casey Cahalan
Thank you for fixing our van and the jetta. Really cheap too💯😄
