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November 2023 by Diana Vickery
Alpine Aire has worked on both my gas fireplace and garage heater. They are professional and dependable. I recommend them with no hesitation.
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November 2023 by Cindy Jobs
Our interactions with Alpine have always been amazing. Our visit today from Ryan was no exception. Ryan’s arrival was announced in advance via email and text so we were prepared. He was professional and efficient in his technician duties.We would highly recommend Alpine.Service: HVAC system maintenance
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November 2023 by A V
Alex with Alpine Aire was knowledgeable and friendly. His time in our home was professional and courteous. This is my second year in a row having Alpine Aire service my units and I have no complaints. Thank you!
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October 2023 by Cary Ecker
Exact same experience as previous post. A 3 yr old Carrier unit (they said was the best in the industry when selling it to us) that has been serviced regularly by Alpine Aire stopped working 2 months after their spring '23 check up due to a leaking coil. It has been a month in summer heat without an a/c, and we still can't get an answer from them where the part is after 3 calls asking for help. Today was the 4th call and they sent me to their supplier to track down the part. They just don't care...we'll take our business elsewhere going forward. If you cared, I wouldn't have had to fix the insulation on the outside lines after all of this.
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October 2023 by Rob Mitchell
Ryan spent several minutes evaluating the system and listened to the troubles we were experiencing with our furnace. Our system is an old one and Ryan had no problem finding and solving the issues we had between the furnace and the new thermostat. The work was completed in an hour and required no additional parts. Well done.
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October 2023 by N
Ryan was awesome! He took the time to explain to me the details of the HVAC system for our house (this is different type of system then I was used to in the past) and figured out the issue with my HVAC in only a few minutes, and then resolved the issue right on the spot. He’d be someone that I’d welcome to come back and help me with future issues and regular maintenance.
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August 2023 by Heather McDowell
Our technician Ryan was fabulous; kind, courteous and professional. He fixed everything same day and fast. We have used Alpine Air since we moved here 5 years ago and would highly recommend them over anyone.Services: Cleaning
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August 2023 by Shannon
As Alpine Aire installed our A/C unit, we hired them to service the unit twice a year since installation.In Spring they certified the unit. Two months later, the A/C stopped working while temperatures were daily in the 90s. I called them to fix it and they gave me a date 3 weeks out. Three weeks? The temperatures were in the 90s and we had elderly people on site.A different A/C company who came out and found the unit was 4 pounds low on refrigerant. Four pounds? Over 1/3 of the total volume. Alpine Aire failed to detect the low refrigerant two months earlier.I wonder if they even checked the refrigerant levels. Why pay for maintenance if they fail to maintain the unit AND when it fails, they fail to give you a timely appointment?Go elsewhere.Services: HVAC system maintenance
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July 2023 by Roy Gideon
Great people to do business with.The techs showed up on time and did an awesome job. Replaced the units quickly at a very fair price. Would highly recommend alpine air.Service: HVAC system repair
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June 2023 by Michele Den Adel
Alex was absolutely wonderful. Very professional and was informative and thorough. Will definitely be giving Alpine our business in the future!!Service: HVAC duct & vent repair
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June 2023 by Michele V
We have Alpine Aire do our yearly maintenance. It is good to know that our system will keep us cool in the summer and warm in the winter.Service: HVAC system maintenance
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June 2023 by Mike Stone
Alpine went out of their way to fit me in their very busy schedule. Great customer service! Thank you Alpine!
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June 2023 by Carl Sandhop
Alex was here a little early and we showed him where everything was. He went straight to work checking and testing all the components. When he was done Alex went over the worksheet explaining everything that was checked and where our unit fell in the numbers. All is good today.Service: A/C system maintenance
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June 2023 by Doug M.
Technician Kyle was on-time, professional, courteous and thorough. I felt confident in the service I received!
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May 2023 by Mario G.
Christian was very respectful of our property and knowledgeable of the carrier products. He completely serviced our AC and Heating units. Although the new motor he installed in our split-system made the same noise, he committed to getting the problem resolved. I am waiting to hear back from Alpine Aire regarding the ordering and installation of another new motor.