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November 2023 by Bryan Hurley
They took care of me and super fast, very friendly service. Would recommend them to everyone.
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September 2023 by alice
Came in expecting the worst with my PC. They quickly found the issue (a disconnected cord) and sent me home free of charge because it was so fast. Can’t say how thankful I am because this would’ve cost me $95 and a couple days estimated by elsewhere.
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July 2023 by Tom Callahan
Excellent, fast, affordable service!! Tim, Greg and the rest of the staff can solve anything and are so friendly. This is a wonderful company which I would highly recommend for any computer issues. Tom and Mary Ann Callahan
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May 2023 by Steve Sype
My laptop got hacked. It was completely unworkable or usable. It turned out some sort of software that was on pop-up ads. I must have accidentally clicked on it and took over my computer. Not detectable by normal anti-virus software. They fixed my computer and removed the bad software in one 1 week. No further problems.
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February 2023 by Linda Barnhart
Great and friendly service. Larry Barnhart.
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January 2022 by Jessie Hensley
Friend staff , good location, Hopefully they can fix my lap top lol,
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July 2021 by Colton Riblett
Fabulous service! Fast turn around and very affordable pricing. I had them replace a screen on my iPad. If I need the service again I will definitely return to here.
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July 2021 by sally zahnd
My laptop is in shop....what I can tell you Nick is an incredible and professional young man. We feel verycomfortable leaving the computers at Axeon in Wenatchee. Thank You
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April 2021 by Nick Donaghey
Always very helpful!
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March 2021 by Heather McDowell
Absolutely the most excellent place on earth. They worked miracles on my old phone that died. I couldn't even turn it on to copy critical and sentimental information/data off of it and in no time was able to back almost all of it so it would transfer over what I needed. They also helped me program new phone to perform backups automatically so I would never lose my contents again.
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January 2021 by Mario Duenas
Very knowledgeable. Professional. To the point with no beating around the bush.
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January 2021 by Matt Masc
I went in for a phone battery replacement. I was told it would take a few days and they would call when done. 10 days later, after no call, I called them and was told it was done and ready to pick up. I drove 45 miles, paid $75 for the replacement and then discovered, when back in my car, that the phone had not been touched. They apologized and told me their guy would be in the next day and complete the job. I came back in two weeks and was told they lost the passcode and could not open the phone. Never got a call from them. At that point I gave up and took the non working phone back. These people have no idea what customer service is about. Extremely disappointing and time consuming. Not even a refund.
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October 2020 by Matt M.
I went in for a phone battery replacement. I was told it would take a few days and they would call when done. 10 days later, after no call, I called them and was told it was done and ready to pick up. I drove 45 miles, paid for the replacement and then discovered that the phone had not been touched. They apologized and told me their guy would be in the next day and complete the job. I came back in two weeks and was told they lost the passcode and could not open the phone. Never got a call from them. At that point I gave up and took the non working phone back. These people have no idea what customer service is about. Extremely disappointing and time consuming. and $80 for nothing. These guys have no clue about how to treat a customer.
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August 2020 by Tom Sr.
Most impressed with the knowledge shown about how these people could solve the problems with our computer. The cost was less than expected and my wife and I were more than satisfied with the additional helpful information.
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August 2020 by Rick mendoza
Axeon technologies in Wenatchee charged me 325 dls to replace an I-phone screen. A week later the screen was coming apart and I took phone back into axeon business and spoke with Greg about the issue. Greg tells me they honor their warranty and that I was getting a refund the following week. It’s been over 3 months and no refund yet. I have called and emailed Greg and Jason the ceo of the business and no luck. I finally got ahold of Jason two weeks ago and was promised he was mailing a refund check that day. No refund check yet!! This is how this business treats customers. DO NOT Get any work done with them! (Jason and Greg are liars) never return your emails or calls. This business is a major rip off!!
