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March 2024 by Jerdan Velazquez
I’ve been using banner bank for the last few months and they have given me exceptional service. Lucas in particular stands out above the rest, he is always quick, efficient and very friendly.
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February 2024 by Cole voss
Possibly worst bank ever
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January 2024 by jeff raven
excellent staff and customer service.
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October 2023 by Julie AndersonLumsden
Today I was helped by employee Saul Trujillo at the Wenatchee Banner Bank. I was sending money out of State, and Saul was patient while I was deciding how to do the trsnsaction.After the transaction was completed I called him because I needed some transaction details to send my friend who is in another country right now.Saul was very patient and a good listener. He explained the pros and cons of ways to accomplish my goals.He was very polite and professionalI give him 5 stars all around!
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August 2023 by Aaron Noble
I left Cashmere VB because the president called me a Punk, who in their rightmind does that? Banner would never treat me like that. Do wish the drive through was open at 8:30am.
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June 2023 by RoboJosh
I ate a pen
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January 2023 by Gene Sharratt
Great service. Highly professional staff. Trusted advice and support.
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August 2022 by Steven S.
I have a heloc with Banner bank. While I was withdrawing funds for a renovation I kept hitting spending limits. I'd call them to remove the limit and then just hit another one. Daily, weekly, monthly limits. The process was frustrating. I signed paperwork for 4.74 percent apr. There was absolutely no mention of variable rates. I just looked at my statement and I'm now paying 6.99 percent. I immediately went to pay off half my balance. Surprise... denied. Maybe there are payoff limits too, maybe the website is undergoing maintenance. Who knows, but they've been continual pain in my butt. Update: There are limits to pay off your debt also. Your capped at $2500 otherwise you have to call them and request a temporary increase to the daily, weekly, and monthly limits. These will reset and you'll have to repeat the process. And of course call back 3 times when their customer service only increases the daily limit and not the others. Bad business here. No respect for my time, and making money by duping customers.
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September 2020 by Scotty Bailor
Wonderful people and the slowest drive thru times in the industry.....
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February 2020 by Lisa Jones
Everyone I have interacted w at the Wenatchee branch has been helpful and kind. Got my first mortgage approval w Cori Bautista. She went above and beyond and I'm so grateful.
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December 2019 by Alex S.
Can't say much about this branch. Over all I've had a descent experience. Helpful staff, clean location, not too crowded. Reason for four stars is because I asked to talk to a banker regarding a home loan, left my information because the person who handles that department wasn't in. Never got a call back.
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June 2019 by Kathy Marie Gavin
They have the most helpful and sweet tellers in the Valley! Everyone from Manager to loan officers are very helpful!
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November 2018 by Ty Snyder
Excellent bank, customer service is much better than many banks I've dealt with in the past.
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November 2017 by Jennifer Norris
I have switched banks 4 times and have landed on this one. I could not be more pleased with how helpful and friendly the staff is here. Another plus is the online banking, definitely the best I've used