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February 2024 by Kim Morrison
We went in attempting to find out what services they could offer us and my family and to get some other questions answered but were quickly brushed off with only a "no we don't help with that" answer when asked about housing and utilities and then handed a piece of paper with a bunch of numbers on it. not even slightly offering any kind of direction or elaboration on anything. The staff was rude, unhelpful and snooty. They treated me and my partner as though we were annoying and inconveniencing them when asked additional questions or to elaborate on their yes or no answer. It stunned us both to be treated as though we were beneath them. Each question was met with a single no. No elaboration. No help pointing us in the right direction as to where might be able to assist us (until one of us asked of course) and when they finally had told us no to all the things we were looking for information on I asked "What exactly do u guys do then?" Since they couldn't help with housing, utilities and never offered any additional information on what services they did offer, if any, and they responded mockingly with, "We offer services to people in the community." Baffled by their sarcasm and disrespect I continued with asking what kind of services they offered to the community even though I'm sure it was clear we'd never been in there before and that we were in need of services and were requesting either assistance with housing, utility payments, really any kind of assistance they could have offered us would have been great but again we were met with short, rude answers that were full of ridiculing undertones that screamed "I'm annoyed and don't want to help you" we left feeling insulted, agitated and baffled by the complete lack of customer service and insanely rude, insulting, and degrading behavior the employees presented to my partner and myself with little to no information on the services they offered or anyone else in the communit, only a single piece of paper they gave us when they initially tried to brush us off when we first arrived. And to add insult to injury, their was literally 5 employees including the security guard just sitting around watching all of this go down and no one got up to offer any real help AND we were the only people in the office so it's not like they were slammed with work or anything like that either. . We will not ever be going to them for any assistance and hope this helps anyone else from wasting their time going in their seeking any kind of assistance or information on places in town that will offer assistance to people like us that are without a home due to flood damage.
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February 2024 by Casey Mckinstry
Rude, unhelpful and snobby
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December 2023 by Anthony Booker
These people don't help with anything. I've asked them many times if they can help us and they just keep dragging along and have never helped us.
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December 2023 by elizabeth black
Beautiful office great place
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October 2023 by Tamera Ann
I am Using them to care for my mom and the caregivers are nice so that has been good. But the lack of communication is awful! No one lets u know if a care person is not going to come or do they call you back when u leave a message. And usually a place would send a sub to care for your loved one but they do not seem to have enough caregivers to do so. Hoping they get it together or I’ll be looking somewhere else!!
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April 2023 by Damion
It was ok
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April 2023 by Clare Hamlin
Their learn and play for little ones is such a great addition to this community. Free play space with snacks and amazing staff. Love going here every week
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April 2023 by Yudith Espinoza
Super nice caseworker, nurses and therapists.
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March 2023 by Lisa Joe
There's honestly up's and downs here. They had some great Dr.'s a few years ago when I started here. They spend alot of time on things that are not as important as my med management. They also make you end up seeing three different people before your services even start. Then because they work with the courts they require you, even when your not court ordered there, to have a case manager, a therapist, and Dr. It's alot of unnecessary going on especially when you go there privately and not by the courts. The people who run the programs are even worse. In the beginning it was a good experience now its honestly a nuisance!
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March 2023 by Robert Schutz
Excellent customer service and employees
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March 2023 by Kylee Solano
Waited 3 months to get in for an intake and after specifically requesting a female I thought that’s what I would get, but they set me up with a male so I had to reschedule and they got me in 2 weeks later with a female. Fast forward to this appointment I was supposed to have yesterday, I called and asked if I could do it over the phone they said they would leave a message to the girl and have her get ahold of me. Never happened. 2 hours later I call and she says we need to reschedule and i wouldn’t be able to get in for another 2 months and she was super rude ??? Communication and the time it takes to get in is totally crazy. Do not recommend if you are in need of help. You can definitely find better care/help somewhere else.
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March 2023 by Carmen Sanchez
After making a schedule for my kid at school many times they never showed up. Random people would come to our house and tell us they don't offer school visits. Yet her "therapist " would see her friend and not her on the date and time they scheduled her visit. She was forgotten which just increased her depression. Never will I trust this place again!! Unprofessional, dishonest, and lack of training.
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March 2022 by Caleb ORegan
Goes well.
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March 2022 by orn Miller
I love this place ❤ the best pho in town
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March 2022 by Emily “Em” Poole
Awesome place they truly care
