Central Washington Water is highly praised for its exceptional customer service and knowledgeable staff. Customers feel welcomed and appreciated, even for small needs like a simple plug. The team is noted for their kindness and dedication, making it the go-to place for hot tub requirements. One customer shared a humorous perspective on the joy of enjoying hot tubs and the elements, highlighting a playful appreciation for the experience. Despite challenges, such as receiving a faulty spa, the staff, particularly Lee, went above and beyond to resolve issues quickly, ensuring a timely replacement. Overall, Central Washington Water is recognized for its commitment to customer satisfaction and quality service, leaving clients happy with their hot tub purchases.
They are always well stocked with supplies and also always very helpful. We purchased our hot tub here and never regretted it. We've had great service from them as well. The hot tubs are a little expensive but worth it. My neighbor has purchased three cheaper hot tubs, at other places, in the same time I've had mine.
June 2024
Such great service and knowledge!This is the only place to go for your hot tub needs. I only needed a small plug, and they made me feel so welcome! Good, kind people. May God bless this company!
December 2023
Friendly service! Found our hot tub. I can't wait for it to be installed.