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August 2018 by Austyn Cris McClelland
It's always a good experience when dealing with the staff at this place. Very accommodating! Thank you!
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July 2018 by Tj N.
On Monday 7/9/2018 I ordered 2 Pump parts totaling $7.42 or $8.04 OTD, including tax. I gave the employee both of my phone numbers & requested the 2 parts, that weighed aprox 4 oz's & were 3 inches X 2 inches be overnighted. Keller never gave me a price nor an aprox total. No 1 called Tuesday or Wednesday. So I called after 2pm on 7/11/2018 & they were in. Then Keller charged $76.00 for overnighting & $20.00 for minimum order charge, instead of $12.58 = $20.00-$7.42 is the Correct amount, plus $7.00 in sales tax TOTALING $110.42 for $8.04 worth of parts. Nothing was ever disclosed to me upon ordering nor when I picked them up. I asked if I should call & Keller said we have your numbers & we will call you. I was so late to install them I just left & looked at the Reciept when I got home. I paid over 1350% of their list price. Keller Never called me for over 52 after ordering. I called them, cuz I felt something was wrong. I thought Keller Supply was an Ethical business, and would disclose those Out rages charges up front. Plus $20 is their minimum charge I would have purchased an additional product. When I called the headquarters twice, no 1 has taken my call, nor called me back. What a way to run a business.
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July 2012 by Patrick Foster
The staff at Keller Supply in Wenatchee is always welcoming, prompt, and communicative. We've been working with them for 30 years and have had great service over the last 3 decades!
