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March 2023 by Jessica Gillock
Very friendly, very professional, wonderful experience opening a new account here. 100% satisfied. Karen was knowledgeable and personable. Highly recommend banking with North Cascades.
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September 2022 by Tami Zanol
Wenatchee branch is the best the tellers are friendly knows there jobs and are quick! Karen in New accounts is friendly quick to help you and listen to your needs and always has the right words and ideas to help guide you in the right direction!
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September 2022 by Andrea Lowman
Absolutely LOVE North Cascades Bank!The employees there are very positive and energetic love the energy they send off every time I go in. Would most definitely recommend North Cascades Bank to anyone.
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March 2022 by Angie Coles
I always have a great experience @ North Cascade Bank everyone is so friendly and helpful and respectful
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March 2022 by Carlos Reyes
Great customer service, Stephanie, Rachel, Francisco, Jennifer, are all great! Thank you all.
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January 2022 by Chris McD
Staff are always friendly and quick to help. I love this bank!
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September 2021 by Maynard Man
The new credit card portal is nightmare to navigate. so many pop up windows and clicks just to pull up a statement and make a payment. Unable to submit a payment covering multiple cards. have to submit each one individually with multiple confirms. Payment link is buried at the bottom of "users". this platform is a friggen nightmare.
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March 2021 by Cameron M
*UPDATE: Six days after speaking with customer service and still no resolution. I called customer service again today and spoke with a kid who seemed to barely understand how to use his own computer. The answer I got was that the message would be forwarded to my local branch so they can release my online account from "dormancy." I am an inch away from closing both accounts.The local staff are great! I've never had an issue, but the website is terrible. I can't login because the site says I don't have an online profile. Okay, so I go to enroll and the site tells me it can't process my enrollment request because I have an online profile already... K, so I submit a password reset and received neither an e-mail or text message though I submitted repeatedly. Good thing this isn't an emergency. This is my first attempt at accessing the online banking, and if it's any indication of how things might go in the future, I'm a little concerned about how I can effectively use this bank for business.
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February 2021 by Signs and Symbols Rule the W0rld
This bank took over half of my $600 stimulus check in BANK FEES. And Lied to me to get me to reopen another checking account by saying they took zero in banking fees. Watch them gangster banksters! After ten years... I can find a better community bank. One that supports ALL members of the community. HA!
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August 2020 by Ross Grew
THESE GUYS WOULD RIP OFF THEIR OWN MOTHER. WANNA HAVE YOUR MONEY DISAPEAR? BANK HERE!
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August 2020 by Sheena Sorenson
Brewster branch is insanely inefficient and slow. Wouldn’t recommend to anyone that has to deal w/ this branch.
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August 2020 by jeremy gilley
Have fun trying to log in to your account
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July 2020 by Ed Schaplow
I appreciate their terrific customer service.
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July 2019 by Rogelio Ruiz
Purchased home loan through them even though I had a slightly better rate at a bigger bank because I was sold on the small bank personal feel. Don't get me wrong Ann is wonderful but they sold the loan to Cenlar Loan Adminstration right away which defeated the purpose on why I went with them.
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June 2019 by Nichole Jane
This bank is BS! DONT GO THROUGH THEM. I transferred $300 into my account, after that I went and spent some money and everything was fine. The next day I see they charged me $90 for me spending my OWN money. I went to try and get a refund and they wouldn't refund it! I closed down my account and I am never going to a north cascades bank again. I'd advise you to do the same.
