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March 2024 by Marilyn Martinson
My address was deemed undeliverable because I had moved??? Really?? No forwarding address......hmmm never did move, they sent back ALL of my mail, delivered other people's mail who do not live there!!!! They have fixed MY address, but now are delivering OTHERS mail as well. They will NEVER get it together......
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March 2024 by Jesus Marquez
Very good service
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March 2024 by Clayton Moss (Mayo Moss)
I avoid using USPS in Wenatchee at all costs. UPS and FedEx are much more reliable and their customer service is much more better than Wenatchee USPS. I cringe with chagrin whenever I see one of my packages is coming via USPS. Wenatchee USPS is absolutely awful. I cannot recommend enough that you avoid using USPS in Wenatchee and the greater Wenatchee area.
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February 2024 by Alex Smith
It's literally faster to drive all the way to Cashmere instead of waiting in this anemic line.
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February 2024 by Pam Olson
Jamie was so welcoming and helpful in navigating the passport application process.
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February 2024 by Sofia
Very rude employee working passports
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February 2024 by Mitchell Abbott
Wonderful, thanks! You’re appreciated. I don’t remember having issues with this location.
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January 2024 by Jerry
SCAMMERS. I WAS BEING SCAMMED BY THIS USPS LOCATION FOR 30 DOLLARS. I OVERPAID FOR MY MONEY ORDER BY $1000 AND THEY ONLY ACKNOWLEDGED AN EXCESS OF $970. THEY WILL TAKE YOUR MONEY AND MAKE IT THEIRS, DO NOT COME TO THIS LOCATION.
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January 2024 by Mitchell Jordan
My package was not delivered and when I checked the tracking info this was the prompt. "Delivery attempted, but front door or driveway was not accessible."The thing is, I live in an apartment with dedicated postal parking and the mail boxes are in the ULOCKED lobby....also I received other mail the same day so the reason for non-delivery is a lie. I tried to call 5 times in a row.....after "Please stay on the line for operator" , it's intentionally disconnected after a few rings. I assume they are deliberately hanging up on people. I'm now headed to PO to try to straighten up their unprofessional behavior.
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December 2023 by Rachael Perez
Why do they have a phone system that is so terrible I would think with all the taxes stamp money and the government bailout it would be better. I've been trying for 30 minutes to find out where to get my package but it keeps resetting. Then hangs up on me so frustrating
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December 2023 by Pablo Alvarado
They suck always loosing my mail and when I complain its never their fault
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December 2023 by joel peters
Put a change of address form in the mailbox October 21, twelve business days ago. No mail delivered to our new address yet and mail is stacking up in our old mailbox. Tried to connect by phone to Wenatchee USPS office for two hours, off and on. Maybe I should send you a letter?
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December 2023 by SisterChaos76
11/26/23I've had several packages or pieces of mail ruined because the mail carrier didn't want to get out of their car and put my mail on my porch and instead shoved everything in my mail box. They just ruined one of my daughter's Christmas gifts by BENDING it and forcing it into the mail box.
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October 2023 by Allen Swayze
I’ve never lived somewhere where the mail service is so terrible. Mail is often times damaged. I’ve had plastic items arrive melted as the mail person had the package on something hot. Just had an item get marked as delivered when it was not delivered. Tried calling the office for an hour and nobody will pick up.
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June 2023 by justin shears
The Wenatchee USPS went above and beyond to ensure I got my package on time. My experience with the USPS in other locations hasn't been the greatest in the past but the service I received yesterday really spoke volumes on the current leadership dedication to the costumers. Thanks a lot.
