WaFd Bank is a full-service commercial bank with over 200 branches and thousands of fee-free ATMs across nine western states. Established nearly 110 years ago, the bank offers a variety of checking and savings accounts, as well as business banking solutions for both large corporations and small businesses. While embracing the latest digital banking tools, WaFd Bank prioritizes building strong relationships with its customers. The bank has been recognized as the Best Big Bank by Newsweek for three consecutive years. Customers praise the bank's friendly, professional, and knowledgeable staff, who provide exceptional service and seamless experiences, whether it's opening a new account, obtaining a HELOC, or setting up online banking.
Lisa was very helpful and understanding. She told me she would find out what's going on and call me back. Lisa call back and the issue was resolved to my satisfaction.
November 2025
Excellent customer service. Were super friendly and helpful with setting up my account.
October 2025
I was have difficulty making changes to my account. I called the Wenatchee Branch and spoke with Lisa Lang, Branch Manager. She was so helpful, patient and professional. Thank you!
