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January 2024 by Pekinkek
Bunch of low iq scammers they double the wsp rates just to make an extra buck
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December 2023 by Knay S
Wow! Talk about taking advantage of people. What a despicable human being/business. I called in the morning and was told x amount to unlock the vehicle. My husband wanted to try first to see if he could do it. Unfortunately, he wasn't able to, so I called back, but he raised the price the second time. I asked what happened to the price, didn't give me an answer, and just said, "Do you want it or not?" Not for that kind of person/business. I'd rather give my business somewhere else that's decent and have integrity.
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October 2023 by Adam Goldsby
RAD doesn't work on weekends or answer emails...an F U would have been something even. After working for a tow company in western Washington for a short time I'm shocked none of the area tow companies are open on weekends.
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July 2023 by Kriatal
Great service and were really fast. Much appreciated!!
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April 2023 by MJ G
Best rates in the Tri Cities in my opinion. 4 stars because not always on time and sometimes do not answer - but they never usually are on time.
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February 2023 by Jeff M
Rad Towing was quick to respond! Honest and friendly! Highly recommend!
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January 2023 by Laura Mendoza
Great customer service and right on time. I definitely recommend these guys. They helped us take my son’s car home after it wouldn’t turn on.
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January 2023 by Tracie Coleman
Very nice people. Took good care of my little old car
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September 2022 by Chip Whitson
I was stranded in hot farmland due to mechanical failure. After several hours of no luck with Roadside Assistance service that I had paid for, I took matters into my own hands. Second number I called was Rad. They had a truck to me in 45 minutes with a bottled water for me, since I had been in the hot sun without for many hours. Rad came through and I can’t recommend them enough. Top Notch!!Service: Car towing
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September 2022 by Crystal Shegrud
Locked myself out of the car and they worked with my busy schedule to help me get my keys out. Can’t thank them enough. Very helpful and appreciated!
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August 2022 by Benjamin Franks
I had called this business to schedule an immediate tow because another tow company hasn’t showed up on the scheduled time. So I called these guys and in an instant they were able to send a truck over. Just as I ended the phone call with them, the original guy who was to tow my vehicle shows up! Great! Now I have to cancel! I quickly called and let them know about the situation and I was expecting an angry reaction. Instead I got told it was alright and it isn’t a problem! I was thanked for informing them in a timely manner. The least I could do is give you guys 5 stars! Great company and great prices. Thanks RAD towing of west Richland. You guys earned this review. I will be calling you guys next time I need a tow to thank you for letting me cancel at the last moment. God Bless.
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July 2022 by ML Holder
My young adult kid moved to Washington from Tx. It is his First time to have car trouble and be stranded. Luckily it was just a dead battery. I called and paid them from Tx and they had someone to him faster than any roadside assistance I’ve ever had! They jumped the car and got him going again! My son said the driver was very fast and friendly!Thanks Rad for easing my anxiety of being too far away to go to the rescue!!
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June 2022 by Chris Morelock
Not very friendly.
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November 2021 by Dannira Jimenez
Michael was our driver and he was great. He got to us quick and had a great attitude. There was a little mix up but he handled it well and professionally. He made a stressful night a lot betterService: Car towing
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July 2021 by Windy H.
Showed up on time, late on boat race Sunday night after keys were lost in the river. He was very professional and deliver the car in the exact spot I instructed. He was also helpful in how/where to rekey the car. He made a very long, frustrating day a little brighter with his great attitude.
