KeyBank is recognized for its exceptional customer service, particularly from its branch managers and staff. Marivic, the branch manager, is noted for being incredibly helpful and accommodating, even on busy banking days. Similarly, another branch manager, Taylor, along with clerk Gabby, is praised for their professionalism and dedication in resolving customer issues efficiently. Customers appreciate the time and effort that the staff invest in handling transactions and problems, leading to high recommendations for the bank. Overall, KeyBank is seen as a reliable choice for banking needs, with a strong focus on customer satisfaction.
Marivic is an incredibly helpful branch manager. We had to drive an hour away to complete a wire transfer and she made time to complete our transaction on a very very busy banking day. Highly recommended. Very professional!! Thank you.
September 2023
This is a great bank, the branch manager, Taylor and the clerk Gabby helped out so much in regards to an issue. I had at a different location. They spent a lot of time and effort, getting the situation handled very professionally, and in such a timely manner. Would recommend ?
March 2023
This is a great bank, the branch manager, Taylor and the clerk Gabby helped out so much in regards to an issue. I had at a different location. They spent a lot of time and effort, getting the situation handled very professionally, and in such a timely manner. Would recommend ?
