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November 2023 by Katie Evans
I love this store. The staff are so friendly and knowledgeable. They have a great selection of items, every time I’m in Winthrop I try to stop by!
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October 2023 by No MSG No Garlic Foodie
We didn't research this store, but decided to go in because we were on vacation. On the first day we visited, my partner bought a pair of rain-proof Topo. He wasn't sure that he had the right size, but Chas Savage the owner told us that he could take them home and try them on indoors and if they didn't feel right, he could bring them back. After taking the shoes back to the hotel and trying them on again indoors, my partner decide that he should try a half size larger. Carlin Thompson served him the next day and was extremely helpful and knowledgeable about how shoes should fit on one's feet. It's quite a mental barrier to try shoes on that is half a size larger than what you normally wear. After careful observing my partner's feet in the new shoe size, Carlin provided insoles that helped cushion the shoes to perfect fit for my partner. As it turned out, half a size larger was the correct size for my partner and he was very glad he returned them for the correct size. Then it was my turn. Having watched Carlin's expertise at work for quite a long time, I had shoe envy and wished that I could find a nice pair of Topo as well. At the time, I was wearing a pair of Altra that was somewhat comfortable but annoying at the same time because one of my toes often touch the front of my shoes. I didn't know that my toe nail can eventually be ruined that way. Carlin kind of knew that I was not in the market but helped me anyway. She pointed to a pair of Topo she didn't expect me to like. But I decided to try it. I have never met a shoe sales person that checked my shoe size so thoroughly. Wow. For example, she removed the insole and had me standing on the insoles. The insole is supposed to be a thumb width longer than my foot. I didn't know that! Carlin really knows her products, she knows feet and walking shoes. I walked out with a pair of Topo MTN Racer 3 that were so comfortable I didn't want to take them off. I've never heard of Topo before, and now they are my top brand. We experienced first hand why it is so important that they handpick and sell top notch gear. I wish these people were in our city. They would do so well in Vancouver! I highly recommend this store. I like them so much I hope that we would visit Carlin at Cascades Outdoors again.
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October 2023 by Dita Hutchinson
Fabulous outdoor store with the extensive variety of an REI plus the friendly, helpful atmosphere of a small town business. Owner Chas was super helpful and pointed out the best dog friendly trails on their free area map. Had an issue with my purchase which they fully resolved - truly excellent customer service!
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August 2023 by Kate Retherford
Nice little store but unfortunately most of the clothes when we were there were a size XS (in women’s).
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August 2023 by Wendy Boyd
The owner gave me wonderful information on which trails to hike in the North Cascades NP. Without him I would have missed so much.
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August 2023 by Patrick Lewis
This place stocks the quality and variety of gear I would stock if I had a store. While there I received personal service that got me sorted out right when I needed it. Please stop in and see them!
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June 2023 by Lauren A.
Winthrop finally has a useful outdoor store, and I'm so happy about this! A sleeping pad is one of those things you can easily take off from home and leave behind, and that is exactly what I did. After sleeping on the hard ground the first night of my camping trip, I stopped in Cascades Outdoor Store, which is right across the street from the the amazing Shari's. known worldwide for their amazing cinnamon rolls. Cascades Outdoor Store has a great selection of sleeping pads, and between the helpful customer service, and the advice of another patron who was shopping for shoes, I was able to pick out a nice sleeping pad and head back up to our campsite. The next time I am in Winthrop I'll stop back in and look around more, I am really looking forward to that. I really try to patronize these small shops so that they will still be there the next time I take off from home and forget something.
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June 2023 by Annika Langeloo
Highly recommend this store! Staff is so friendly and knowledgeable. Chris made a great recommendation on trail running shoes and went above and beyond. I love the Topo Mountain Racer!!Also best selection of Darn Tough socks.
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June 2023 by timothy davies
Love this place. Super friendly, helpful, knowledgeable, pet loving people. Stop in every time we come to town. Everything in the store is good quality gear.
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March 2023 by Jessie Keaton
My husband and I had the best experience here! Chris and Carlin were so helpful with getting us rentals and ski passes and after having a wonderful time skiing we decided to purchase our own skis! Chris helped us get fitted for skis, boots, poles and bindings and we couldn’t be happier! Will definitely return the next time we visit Winthrop!
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March 2023 by Mark P.
We booked a time for ski rental and snowshoe rental, and on that day, the temperatures were in the low teens.....nobody was on the trails; was too cold for outdoor skiing. Manager (owner?) offered full refund, but never saw it back on our credit card. Out $ 120. Very disappointed.
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March 2023 by Eddie Strickler
We rented skis here. The owners were extremely friendly, knowledgeable, and gave good recommendations for good trails for our skill level in the area. A great shop!
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December 2022 by Robin Spisak
Update: I like the belt so much I stopped back in and bought a second belt; color black and orange to match my XC Skiing clothes. The belts expand and contract with your body movements. Original post: I stopped in to buy a belt for my ski pants. I bought a ARCADE belt in vapor navy.. Way kool looking. Staff friendly and very helpful. I will be back for other needs. Way kool shop with a good selection of goods. Free parking on street.
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October 2022 by Jenny Lecture
I had the best experience in this store! The staff are so helpful and truly understand and provide excellent customer service.
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September 2022 by John Parker
Great store with very helpful staff and friendly four-legged store mascots.
