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October 2023 by Jaclyn Graham
Today, I had an unfortunate experience when I visited the salon. Despite my best efforts to establish a comfortable rapport with the stylist, it became evident that she was feeling uneasy. She repeatedly asked me the same questions, which I understand is important for building a client-stylist connection, but it seemed as though she lacked confidence in her abilities.It was disheartening to witness her hesitancy and unease throughout the session. When I inquired about her comfort level in executing the requested style, it was simply due to the recurring questions. I wanted to convey my trust in her expertise, but it appeared she struggled to believe in herself. Ultimately, she declined to proceed with my appointment, even though it was a straightforward partial balayage and root touch up, with my formula already on file.This experience was especially frustrating as I had set aside three hours for this appointment. The store owner later contacted me and provided a referral to another skilled Redken stylist in Seattle. While I appreciate the effort to rectify the situation, it does raise concerns about the overall confidence and competence of the salon's team.The stylist was Jaime (store manager) and Level 3.
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October 2023 by ashley ewanchuk
Jaime is the only stylist on earth I trust to touch my hair. Having lived in Bellingham for four and a half years, I would make the 2 hour trip just to get my hair done by her. She is an excellent listener, and always advises me in the best direction to achieve the look I’ve always wanted! Jaime’s been doing my blonde for years now, and it always turns out better than expected. Super happy she’s at Elle Marie!Services: Blowouts
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October 2023 by Diana Bernat
Loved the visit today. The receptionist is very friendly. The place is spacious, not crowded on weekends which is very relaxing if you seek more quiet time. Easy booking through online portal where all services are very descriptive and all prices are listed. Very smooth visit from the time I booked till checkout. Had a haircut done by Mars, she carefully listened to what I asked for and I'm really satisfied with the result
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October 2023 by Alex Optimist
The shop itself is very clean, organized, and not too loud. I saw Mars, who is really friendly and attentive. They listened to what I wanted, checked in multiple times to see if I wanted to make adjustments, and asked how I wanted my hair styled before I left. Super awesome experience and a lovely result!
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August 2023 by Danielle Eisma
I came here for the first time and the stylist talked me through the options for my hair type. It turned out even better than what I originally wanted! They were so helpful, kind, and didn't push a sale. The appointment scheduling was quick and painless, too! I will be coming back here from now on.
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August 2023 by Ashelee Lund
I’ve seen Makenna for about two years now and she nails my color and cut every single time. She’s also just a gem of a person! Highly recommend!Services: Haircut
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July 2023 by Tamaraz Artz (Tamaraz Artz)
Hello St¥lısT, I had an appt with one of their Stylist. Unfortunately I don't remember her name? It was horrible. She literally look at the other girl/hair stylist talked & talked & talked? I wanted a blonde colour. My hair cour ended up turning this Ugly dish water colour? Plus total cost $290.00? I left crying. Literally crying. One of the owners contacted me she offered to foil, cut, style my hair! She was Amazing!!! Honestly I have sooooooo many issues with hair stylist? I have fine, thin darker blonde hair? I have NO IDEA WHY DO HAVE AOOOOO MANY ISSUES??? So guess what... I'm looking fir a NEW Salon! AGAIN ??
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July 2023 by Erin Wolff
Makenna is awesome and always does a great job coloring my hair :) The salon itself is very comfortable. It's usually very busy but very much worth scheduling an appointment in advance.Services: Haircut
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June 2023 by Kristi Sage
Hands down, Jaime is THE best! In just one session, Jamie was able to transform my dark-based hair to a warm chestnut brown with sun-kissed highlights. I’ve been seeing her for regular maintenance since. She’s extremely professional, is clearly an expert in her craft, and always makes sure you feel comfortable at every step of the process. I always feel so happy and glamorous after each visit. I can’t recommend her enough and am so happy to have found her!
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March 2023 by Victoria
Crystal cut my hair around 4-5 months ago, did an amazing job for far less money than I expected, and made good recommendations for products to help me recover from a bad bleach situation caused by another salon. I saw another higher tier stylist because Crystal is on leave. They charged $40 more which makes sense, but the cut was uneven and I ended up fixing it at home. Hope Crystal is doing okay, and I look forward to scheduling with her again when she's back. ?
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March 2023 by Megan Vuong
Brooke was amazing! My haircut ended up costing under $100 and she was kind, knowledgeable and brought my hair back to life! Cut out all the dry/dead hair and made it light and manageable again! I will be back for sure!Also, complementary bang trims in between hair cuts!Services: Hair straightening
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February 2023 by Emilee Fernandes
Go here if you don’t want to be listened too !!!!!!!! I had a haircut with Makenna. My hair was just a little bit below my shoulders and I wanted it brushing my shoulders. I told her I wanted a straight cut, all the same length. She then proceeded to ask if I wanted it shorter in the back and I said no a straight cut, she then asked if I wanted the front pieces longer than the back and I said no. This should have been a red flag as I already stated what I wanted so many times and she still proceeded to ask if I wanted it different. Well…. You guessed it, she cut it shorter in the back and longer in the front. UGH. Going shorter like that is already daunting and for her to not listen to what I told her numerous times was really upsetting. I left the salon crying. I called them the next day and I was offered to come back in and too fix it, but the only way too fix it was too cut the front as short as the back but I didn’t want it that short, so they gave me a credit, but I explained I will not be coming back, nor using the credit and still no refund was offered. This is why I hate hairdressers as they NEVER listen.Service: Haircut
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December 2022 by Christina Roberts
Kaitlyn did an amazing color correction for me and really cleaned up some serious damage I did to my hair and brought it back to life. She listened to everything I wanted and did her best to achieve it, and totally exceeded my expectations. She was able to correct and neutralize the stained pink hair I was left with after trying to remove old hair color myself and I’m so thankful! I love how it came out and highly recommend Kaitlyn to anyone needing help with their hair! ?
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December 2022 by Austin Orion
I have shoulder length hair and came here for a trim and to shave the back of my neck, no shampoo. I was in and out in 10 minutes and happy with the haircut, but it was 80 dollars with tip. Not worth the price in my opinion.
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December 2022 by Madison
Very cute and open salon. Clean. Everyone that works there was kind. I scheduled and was able to get in that week, Sandra was my stylist! She is wonderful and I will absolutely be returning to her.
