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February 2024 by Justin Janczakowski
The Firestone corporate website had an error in booking my appointment, but the staff at my local Firestone were still able to accommodate me with a same-day appointment. The staff were very helpful and I appreciated their effort to get me rolling.
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February 2024 by anji hall
Don't bother scheduling an appointment on thier website. I made one at 10:30 this AM for tomorrow at 9:00. The site said there was an appointment available at that time. Tonight at 6:30 I got a call that there was no appointment as " the web site does not know what our appointments are" is what I was told. Take your business elsewhere.
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February 2024 by M Raw
I always have a good experience here
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February 2024 by Grant Grinnell
Just had my car fixed here the week of 2/5/24. I was miss quoted for my car. Charged an extra $500. Car key was so bent when I got the car back I needed a tool to fix it. Look at other (1 STAR) reviews. Sort by lowest. It's a pattern! Dammaged cars, misrepresenting price, terrifying customer service if question on their work. Do not trust!
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February 2024 by Kristina Hammer
Chandler at Firestone in Woodinville made the difference in a tough situation for me. I am not yet a customer but was driving home from work when a bunch of warning lights popped up on my car's dash. Firestone was the nearest shop that would be able to check any engine codes to see what might be going on. Without hesitation Chandler walked out with me and started looking over the car, checked the codes and broke the news that it was a transmission issue. Firestone is not a transmission shop so there was nothing they could do to help me themselves, but with patience and understanding Chandler answered all of my questions and explained what could be going on. He was extremely helpful in providing suggestions on where I could take the car and assisted me with AAA to get the car towed. He is a true professional and the next time I am in need of general maintenance or tires on my vehicle I will be going to the Firestone in Woodinville.
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February 2024 by Cindy Toledo
I always use Firestone in Woodinville for my car maintenance. They are fast, efficient, friendly and I feel like I can trust them!
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February 2024 by Carley Stephens
They took me in quite last second today and checked my car thoroughly on top of doing the repairs I asked for. My car is now running the smoothest it has in a long time. Nice guys too. Thanks!
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February 2024 by Brian Wiggins
This place has been taking care of all my and my wife's cars. They do everything they can to get us in to fix things and do their best to keep it affordable. One time we took my wife's car in for serious repairs, we came back the next day due to small tail light issues. They fixed it and said good bye. I took the nice subtle hint and left with my wife. Thank you everyone there.
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February 2024 by Valerie Woodman
I've been taking my car to Woodinville Firestone for years. As a single female with absolutely no understanding of cars and whom does not experience car trouble with grace (usually tears are involved) I can tell you this is the most upstanding shop. They are kind, informative, trustworthy, they follow-through, and care about their customers. I know from talking to others in the area - Uber drivers to friends - they have a fantastic reputation from more than just me. I hope they keep the people they have there, they really make this shop shine! I live in the redmond/kirkland area near other shops, but always make the drive to Woodinville.
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February 2024 by Shannon
We have brought our vehicles here a few times for regular maintenance/tires. The staff has always seemed knowledgeable and friendly. I don't feel like I'm being taken advantage of. I would definitely recommend coming here for services for your vehicles.
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February 2024 by Mike Wang
Very good servers.
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February 2024 by Hugo Aguas
Folks were nice and their recommendation worked like a charm. I'll be going back for future care.
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February 2024 by Irina M
Excellent customer service.
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February 2024 by Erica C
Chandler was very kind, patient, and informative. Wait time wasn’t too bad on a Sunday afternoon.
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January 2024 by keith-trish Krumm
Good service for tires.