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April 2023 by Christina Jarvis
Should have been doing this years ago! First year using HRBlock and all I had to do was sign up for an online appointment and upload all my documents. My virtual meeting was very quick, wasn't a lot to go over. This took so much stress off of me!
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March 2023 by Gery Jaggars
Great experience and great job with my slightly complicated situation.
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February 2023 by Gabriel Peck
Very helpful tax professionals that have helped me with my taxes for many years now
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September 2022 by Chris Gruse
Very thorough checking over my tax's and very pleasant tax preparer
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April 2022 by Michael Williams
It was easier to do my taxes myself after trying to work with H & R block for weeks. Absolutely unprofessional, I'm actually shocked how poor they function as a business. They don't show up to scheduled meetings, with no warning or courtesy call if they can't show up. They are totally unaware of how to ask the simplest questions they need answers to. They pulled me a long for WEEKS without getting absolutely anywhere, I sent them all of my tax documents weeks and weeks in advance. I will never do business with H & R block again and I am disappointed in myself for letting it go so long.
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April 2022 by Mary Goo
Sweat has been doing our taxes for about 10 years and is always amazing!
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April 2022 by Rick Coffey
Good,accurate and fast preparation of tax form.
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March 2022 by W. Yosh Ueno
Everything was cut and dry. The only issues that I had were the wait time for the forms to arrive so I could consolidate everything. Finally they all arrived yesterday. All is handled. Happy campy as always. Thank you.
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March 2022 by Peter McKinnon
Great to work with, answered all my questions and gave me a great path to my future tax needs.
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February 2022 by Stacia Hayes
Sweda is fantastic! I have been coming to her for years and continue too. She has always explained things and takes her time with us if we have any questions.
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February 2022 by Nick
Such a complete waste of time. I started my filing on line but wanted "expert" help. That was a terrible idea. The online filing doesn't port over to the in person team for some ridiculous reason. Ended up having the exact same result and I had to prompt them for an answer they had to bring a manager in to confirm. If I could go lower than 1 star, I would.
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November 2021 by Karena K.
My experience with this location was awesome. I booked an appointment online and got there 15 minutes early and expected to wait, which would have been fine, but Sweta started working with me right away. She clearly knew her stuff and straightened my situation out easy peasy. She was polite and professional the entire time and explained everything to me until I understood it I will definitely recommend her.
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September 2021 by phalstar
We are extremely happy with Sweta Khetan, she is very knowledgeable, friendly and helpful and will keep us coming back to HRBlock
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June 2021 by Anne Grill
Great service and very fast!
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May 2021 by YvonneW ..
ZERO STARS!!!!! They dropped us in the dirt on tax day! I gave them our papers on the 8th and they didn't do anything with our tax return! No return, no extension, no phone call, NOTHING! This office is wholly unprofessional! You cannot rely on them and there is no communication or organization! I called them five times on tax day because we hadn't heard from them since I dropped off our paperwork on the 8th! Noon - lady who answered phone says she will call me back in 20 mins. She doesn't know where our return is or if they will do an extension. I'm concerned that there's no plan and I say so. 2:00 - same lady says she will call me back in 20 mins. While we're on the phone I hear someone scream in the background. 3:00 - no answer 4:00 - no answer 5:45 - I'm about to get in the car and go in person to find out what's going on. I call one more time and the lady says "did I tell you to go to irs dot gov?" She tells me that since about 3:00 they have been telling people to file an extension online! And it's free for me to do it, they'll charge us $99 to file an extension! I ask if that would get applied to our return prep fee later and she says no! Except I don't have our w2's and 1099's for the extension, that's at their office! I worked at a CPA firm after college and I know you're supposed to put in all the data you know! An extension is not an excuse for avoiding paying tax owed. I arrive at their office. Sweta doesn't know where my return is. I'm waiting for her to tell me what's going on. She comes back and hands a paper extension to me, telling me to put all zeros on it and take it over to the PO and mail it right now. I sit in my car filling it out and get nervous because the instructions say there will be a penalty and interest if the tax owed is too great. I go back in the office and ask Sweta to make a copy of the form before I mail it. She says "why do you need a copy?" (Uhm, because that's what a person is supposed to do?) I ask her about what if there is a penalty or interest if we owe, will H&R Block pay that? She says.... get this... "well do you owe?" I DON'T KNOW IF WE OWE BECAUSE YOU DIDN'T DO ANYTHING!!! She tells me they had about a hundred people drop off papers in the last week so they couldn't do all the returns. I can understand that one return could get overlooked, or "lost". It shouldn't happen but it could. This was not that. The staff should have been doing extensions days ago! They should have told customers! They should have called customers! They should have told me when I talked to them at noon! Or at 2:00! And where is the help from corporate? Don't you have the backing of corporate advice when you are in a jam? Where was the plan? There are so many things wrong with all this! Customers rely on you! It's about 6:45 now... I tell her to give me my papers and I take them home. I decide to do online filing. I can't get the verification code via text. I try another site. To do the extension online I have to pull info off last year's tax return! I decide to punt and write our W2 withholding on the paper extension and run it to the PO at 8:35 but according to the pickup times at the PO it didn't get postmarked.
