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September 2023 by David Wostrel
Found a nice looking pickup at Lux, so I dropped by unannounced to look at it, and the 2012 Chevrolet 1500 was connected to a flatbed trailer with a car on it. So they have been using it as a work truck, for their what looks like "chop shop", for the passed 3 months while they haven't been able to sell it. The truck also had new damage where they had smashed their trailer into the tailgate that was not in the photos, that were taken at a different location as to not show all of the dismantled cars and engines laying all over the ground and pick and pull in the back area of the dealer.I saw the other reviews of this place being pretty shady and just like always take that with a grain of salt as people get scorned by buying something from a place like this and the car turns out to be trash. But you can bet your rear end that if I would have called ahead that truck would have been disconnected from the trailer and ready to be looked at, and it would have been moved down from the upper yard to the lower front area by the road. Glad that I saw they were using the light duty truck, with 150K+ miles on it to drag their trailer around, and you know they were getting more airtime than a skateboard at the x games while dragging that trailer just as fast as the pickup could handle it. I really feel bad for whoever buys this truck because they are getting ripped off for sure.
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September 2023 by Bridget M.
I needed to rent a truck and didn't want to spend a lot of money. I found Lux Auto Sales and couldn't be happier with the customer service and reasonable prices. Max was wonderful to work with. He was very professional and courteous, and answered all my questions with a smile on his face. I'll definitely come back many times, even just to say hello to Max.
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September 2023 by Vinnie Baroga
To put it simply, Max is the MAN. I called in the morning and told him i would be arriving to look at some CRVs. He was extremely friendly and helpful and greeted me with a smile when i arrived at the lot. He was personable, funny, honest, and knowledgeable. This man deserves a raise! Any questions i had were answered and he helped me seal the deal on my CRV. Thanks Lux Auto!
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September 2023 by Monica Aguilar
I rented a car for two weeks. Then when it came time to bring it back I asked max for my deposit on the rental, he acts as if it didn't really matter to do so, so then he finally rings up a receipt saying it's going to be on your card in 4 days .well it's been almost two weeks since I had got it. On that note I asked Boris to take me home gave him 45 dollars to do so, smh. Then Boris calls me saying my bank is taking money from him smh. Moral of the story is these guys are un professional. Ps scammers
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August 2023 by OJohnson MyJohnson
Didn't know what to expect upon arrival. Was greeted by Max with a warm "hello" and a firm handshake. He was very knowledgeable in answering all of my questions and very patient with me throughout the entire process. From looking at cars to explaining the paperwork. This guy definitely deserves a raise! Thanks Max for your great customer service and smile!!!
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August 2023 by Nancy Wendel
Ad on their page is misleading. We would have bought their Tesla S Performance car if they had told the truth about the condition of the car. One of the tires actually has a hole in the side. Excellent condition.....I think NOT! And it had been in an accident as well; they lie.
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August 2023 by Edward Ferry
I used to rent with Turo until they doubled their costs with some undefinable "trip fee", so I looked around on the internet and found lux Auto sales/rentals. I'm glad I did. They were friendly, accommodating, and most of all, affordable. I love it when independent, small business, mom and pop operations beat out the big guys!
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July 2023 by Nancy W.
Ad on their page is misleading. We would have bought their Tesla S Performance car if they had told the truth about the condition of the car. One of the tires actually has a hole in the side. Excellent condition.....I think NOT! And it had been in an accident as well; they lie.
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July 2023 by casey perdido
Great experience renting a car from them! Owners and staffs were super friendly and they were genuinely committed to providing us with the best available option at a good price point. 10/10 recommended this honest and genuine business! :-)
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July 2023 by Cydney Blem
I was shopping for a vehicle and I had been shopping around for weeks but I came across lux auto in Woodinville and spoke with the nicest gentleman named max,he was very patient and very business like and he put me in a great car and it was a great experience for myself and hope more people come and pay him a visit and buy a vehicle!Great place to buy from..thx so much max!!!
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June 2023 by Descendent Media
Lux Auto Sales gave me a great discount on a 2001 Honda Accord. I got all the help I needed, speedy responses, good people, and great service. If you want a smooth process with getting a used car, definitely recommend Lux Auto! Never felt pushed or on the spot. Easy going and worked with me to find the right car for me.
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March 2023 by Brendan W
Purchased an 08 Acura TL. Check engine light came on 50 miles after pulling out the lot. Unfortunately the warranty I was sold did not cover the problem that the vehicle had but they gave me a full refund for the warranty. But still getting bunch of check engine codes. A bit slow to respond as well.
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October 2022 by Brant P.
I purchased a Honda CR-V and I still have it on the road years later. Tires haven't needed to been replaced. They priced it fair and actually my car if I was to sell it would be worth more than I bought it for now. I have only good things to say.
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October 2022 by Justin Landgren
I was looking for a specific older crv and not only did they have it with low miles and good condition, but also had the accessories I wanted for my crv, UPDATE AFTER DRIVING FOR TWO DAYS, check engine light on for catalytic converter and a cylinder 4 missfire?? vehicle purchased as is I know but two days before problems start is very frustrating …..
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October 2022 by Tactiic
Buyer Beware:Purchased a 2008 Subaru Impreza WRX from them, drove it 70+ miles home and then the next day the engine starts throwing codes and it completely blew.From my point of view, they managed to clear the codes long enough to get thru a few test drives to sell it quickly, being fully aware of the engine issues.I traded in my perfectly working car, which they offered me next to nothing for, and now I'm stuck with a blown engine and no transportation.Very sketchy staff, very sketchy practices, the owner had a rude/angry demeanor for no reason. Would not recommend buying a car here.6 month update: I had to replace both the engine and turbo 3 days after I bought the car. The engine threw a rod and the turbo was ran into the ground and completely mush. The owner directly lied to me when selling the car and stated that "this engine will last you another 100k miles". I guarantee he knew about the turbo being garbage too. After a few heated phone calls back and forth it was clear that they didn't really care nor want to remedy the situation by covering the cost of the new engine & turbo. Long story short, they're basically a chop shop that is willing to lie to your face to get a problematic vehicle off their lot. Buy from literally anywhere else.
