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March 2024 by Adrienne A.
My review is mostly low due to the staff at party city. Not party city as a whole. Anytime they are stocking things they block isles so you can't get down them to where you need. Today went to pick up balloons and the older woman at the counter was talking to her grandkids on speaker phone? So weird, she was talking about grandma going there to spank their butt. It was awkward and unprofessional. The teenage boy who was working and not on his phone was very nice and helpful.
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October 2023 by B
WORST experience in a store in a very long time, was going shopping for the restaurant I work at and drove over 30 minutes to pick up stuff only this location had that I needed and regretted it because of the RUDE staff who seemed mad we were spending money and acted very annoyedNot going back again. Didn’t deserve our money.
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September 2023 by Tamarind Daines
What a party. This place is a delight, there's candy everywhere. Don't go while you're hungry like I did.
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August 2023 by JING LI
I don’t write reviews normally. But this is the worst shopping experience I have ever had. The staff are so impatient and disrespectful! The balloon high float lasted for less than 24 hours but nobody told me. One day before my baby’s birthday party, all balloons dropped to the floor. Then they asked me to discard the old ones and buy a new set. The price is at least three times of that of the same stuff you can get from Amazon. To save your emotion and money, stay away from this place.
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July 2023 by Deb O
I ordered 2 pastel blue 24in confetti tassel balloons for my son's 3rd birthday. My husband went to pick them up and came home with a different color. The confetti was a mix of dark blue and the tassels were black, navy and gray. So drab for a child's birthday. Also, the balloons didn't last more than 2 hours before they were sinking. I should've shown my husband a picture of what I ordered but it was a basic order that should've been the right color and quality when you pay $44.04 for 2 balloons and weights.
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July 2023 by Aida Hernandez
The cashier was disrespectful (and I felt racism as well) since the moment I walked in. She was very disrespectful as soon as she talked to me - she followed me and not to offer help but to observe me. She called me nasty for opening a plastic tablecloth that I told her I was buying (I bought 3) - She called me nasty right in front of the register when I was obviously getting ready to pay. (I video recorded the interaction if Party City is interested in reviewing it). There was absolutely no need to use those words - even when a customer makes an honest mistake there is no need to be disrespectful and use derogatory words. It is extremely sad and disappointing that in the year 2023 there are grown up women who talk like this to other people. Party City - I invite you to teach basic human interaction and basic customer service to your employees. This happened on 7/11 at 6:30pm (female cashier with black hair)
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July 2023 by Dan Weeks
Looking for fun party things and I got more than I wanted. They were busy with balloons for graduation but they took time to help me anyway. Thanks crew
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June 2023 by Rasaii Carnathian
The staff are so incredibly helpful. They turned a 30-minute hunt for random things into a 5-minute painless in and out trip. Thanks so much.
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May 2023 by Eric Christiansen
Look at the large party balloons. They have come a long way. They offer delivery, which will be necessary if you don't want to remove the child seat in the back. They offer huge, awesome balloons at this location.
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May 2023 by Stefanie Howrad (Showrad)
It's so sad to watch retail stores go under. I went in to get some Hello Kitty party supplies for my daughter rather than shop online, but it was a complete disappointment. There were 3 employees on site, two of whom were trying to help a customer check out. Something happened where the clerk couldn't give the customer her receipt, so one of the workers yelled across the store for help from a third employee. All this time, I had been standing in line to buy some candy. No one even acknowledged my existence, I couldn't find what I came in for, so I put the candy down and left. What a bummer.
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April 2023 by Sandip Shahane
Nice walk in option to chose party supplies if online doesn’t work. Balloons and most of the stuff is little pricey.
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February 2023 by Erin Bosch
Super helpful staff, answered all million questions I had about balloons and got me all set up for my son's party!
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December 2022 by SimaLivingLife
Staff are very genuine and nice. I was looking for fog fluid and I looked everywhere in town. Called them and they said they had it. When I got there one of the workers helped me get it using a big ladder, she was really nice and I got what I needed.
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December 2022 by Sata
Staff are very genuine and nice. I was looking for fog fluid and I looked everywhere in town. Called them and they said they had it. When I got there one of the workers helped me get it using a big ladder, she was really nice and I got what I needed.
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October 2022 by Erin Large
Staff is very helpful. Great selection and premade balloon bouquet options. Curbside pickup was fast and easy!
