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February 2024 by Michelle Rosales
I went here a couple months ago. Maybe dating back in October 2023. Let me tell you guys that the scheduling process is far out which I had no issue with. The issue was when the front desk lady said that if my dog overreacts in the bath tub when I bath him, then that technically means he is an,"aggressive dog". My dog is not an aggressive dog. He is a scared dog that I recently adopted. They took my dog in for the first hour and called me saying that he was not cooperating. They probably put the plastic barrier on him so he doesn't bite anyone and ended up scaring him and traumatizing him more than he was. I gave him anxiety meds before the appointment too. These people surely need to go to school to understand canine behavior. I took him to pup scrub and they gave him great service. He seems to be doing better ever since I changed him to a different groomer. My dog is not aggressive he is just scared of life.
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February 2024 by Saraswati Kaja
Very disappointed in the customer service of Lorissa. She was very rude.
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February 2024 by Chaelyn Godfrey
Really nice burnette lady helped us with fish. Felt like an interaction with a friend. ? great service.
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February 2024 by Felanice Lynch
I love taking my dog to this one. He seems to like it and he loves his haircut so much he struts when he leaves.
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February 2024 by David Lee
Wow amazing store. Huge, has everything and friendly staff. Pet training, adoptions, hotel, it has it all. Aquatic selection is great too.
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February 2024 by Lac Caw
It's clean, the staff are always friendly and helpful, and they pretty much always have what I'm looking for.-1 star though because the store just stinks so bad most of the time and honestly, if it wasn't so convenient to buy my prescription food here the smell would absolutely drive me to just shop on Amazon or Chewy.
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February 2024 by Tema Schott
Daisy seemed very happy after her first Sleepover! Thanks!
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February 2024 by Julie Wulf
So great and helpful! I just adopted two kittens, and they helped me get all the needed supplies!
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February 2024 by Claribel
Great customer service and knowledge of dog food
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February 2024 by Shannon Corhonan
Crazy people run this place. I spend $500 on a fish tank and accessories. Went through the nitrogen cycle. Came back to test the water and buy some fish and they wont sell me the fish unless I shows them proof I own a tank???? Are you kidding? super rude woman glares at me and asks if she looks like shes kidding. These people are deranged. Returning everything tomorrow.
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February 2024 by Jessica Asplund
recently I bought a fish at a different pet store with my five year old son. A few days later while my son was gone the fish died. I searched everywhere for a replacement fish with no luck.out of time I decide I will just buy the same fish but a different color. I asked the girl in the fish department for one five dollar fish. she ask me different questions about the fish so I tell her what happened, she then ask how big my tank is. I wasn't sure the exact size so I show her in comparison to the tanks in front of us....I then ask her for the fish I requested and was told no... in disbelief I ask if she is serious. she then looks me dead in the eye with a smile on her face and explains to me that she will not sell me a fish due to the fact that it was not really a replacement fish due to the new color and that my "tank was to small".the fish in the store were in a smaller tank then what I had and probably had 10 or more fish. I had already been told that my tank was fine for a year before I would need to move to a bigger tank.I was forced to go home with no fish for my son. I was completely blown away at how heartless and rude she was.
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January 2024 by Robert Leighton
Little busy and half of what I wanted was not in stock. Friendly staff nice place to shop.
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January 2024 by Sarah Gunderson
I just finished puppy class with my golden retriever. As a 4-H leader and amateur dog trainer I was impressed with the structure of the class, the value and the quality of the training. Rachel did a great job! She was very knowledgeable and was able to provide multiple options to training challenges. She was very encouraging and positive with everyone no matter how challenging their puppy was.
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January 2024 by kim vanovereem
great prices i just truly wished that they were 2 have my dog favorite ceaser wet food but they didnt
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January 2024 by Robin Hanetho
Went in for a nail trim and was in and out. Great service.
