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December 2023 by Zermin A.
I have had a great experience here but the last time I brought my pup, I noticed cuts around his penis area. He had been scarped, and there were 3 cuts! I am obsessed with my dog, I meticulously have had him groomed for 7 years! I just started using pet wash becoz his old groomer retired up in Bothell. The first time was the best, the second time it wasn't done to the same level, and third time he came with cuts and scarps. Very discouraging! He smells great but the work is not the same level! Breaks my heart because I worry about animals coz they can't communicate the pain. My groomer is very kind but I'm extremely hurt by the reckless cuts.
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November 2023 by Eva Z.
Good quality of glooming service. I took my two huskies to the pet wash shop for the first time. They took great care of my dogs. The facility was clean, and my pet looked beautiful again and smelled clean afterward. The only concern is the price. There's a big difference between the estimate I got and the actual price I paid at the end.
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October 2023 by Elora KN
I've been taking my pitbull mix here for nail trims since I rescued her over 5 years ago, if anyone knows the breed you know what big babies they are about getting their nails trimmed. The Pet Wash has always been accommodating with allowing me to hold her down on the floor, and not turning her away just because she flinches and yanks away every other nail. They take their time and are very thoughtful. My best experience was with Jennifer today. She is awesome!(Also best prices in the area. Leaves more room for a tip!)
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September 2023 by Jon Martin
Pay by weight; my dog is 23 pounds and cost $15 for self-service bath.A little bit of a messy place, but not a bad deal for a self-wash. The attendants there are very nice and helpful.
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August 2023 by Madeline Hanson
Do yourself a favor and never get your dog groomed anywhere else! They are 100% worth the drive from my house now that we live farther away. They take such great care when grooming my pup. He has sensitive ears and they are so gentle with them! Gus loves going there, he always looks and smells amazing when he does, and he stays looking amazing for a long time afterwards. It doesn’t wear off fast. Other grooming places don’t take as much care in the little details like they do. All the techs are so patient and kind, and clearly love animals as well. I 100% recommend!
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August 2023 by Leah L.
My boyfriend and I just had our dogs nails cut, while the lady who cut our dogs nails was super friendly and attentive we noticed a employee who seemed to not know what she was doing. I noticed the dogs nails were all bleeding and the poor dog was crying and moving around while she kept clipping them more. I don't know the training that goes on while hiring but regardless the situation shouldn't have happened. Pay attention to the dogs nails that you are cutting
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June 2023 by Hi My Name Is (Queen Icy)
This place like many other places on the east are scamming dog owners. If it is a self-service, why are you asking me how much my dog weighs? What are you worried about my dog's weight for if you're not doing the grooming? Why are you charging based off of weight and breed? If you don't have anything to do with me grooming and washing my dog. GO Elsewhere, rather drive all the way to Seattle and deal with traffic than to deal with these East Side scamming businesses.
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June 2023 by Sogol Yar
The picture is self explanatoryWe took him there HEALTHY, and he was given back to us looking like this.So we were worriedTook him inside and they said there might be hair in his hair.Believable right?Took him home, washed his face, cleaned his eye, and even put eye drops in there. Just to look closely and find out his eyes is SWOLLEN.I trusted them with my dog.I TRUSTED THEM BY GIVING THEM MY HEALTHY DOG.Avoid going there. Please don’t take your healthy dog there.My dog is in PAIN.Taking him to the hospital now
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June 2023 by Tasleem Nurmohamed
We took our 4 month old puppy for a bath and trim and he came out looking like he had been to the salon! So impressed with the care. Great trim job. Highly recommend this place.
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June 2023 by Meditation with Holly
My dog is an anxious boy and it's always a struggle to clip his nails. This place not only accepted walk-ins, had great pricing, but the gentleman who worked on my dog was AMAZING. Thank you!
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June 2023 by Renee Skinner
Very friendly staff & nice set up to wash my Heeler: he does NOT like baths; so, it is usually a wrestling match that leaves me soaked.There was an ear washing set up: cotton circles with ear cleaner; I learned one of his ears was filthy, how does that happen in only one...After the blow-dry and paying I realized that he could use a nail clipping too: staff then put him on a table & did his nails so quickly that he did not have time to act a fool. The vet wasn't able to: but offered to send medication home to chill him out for nail trim another day.Highly recommend visiting this place with your pet for grooming!
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June 2023 by Rachel W.
I am sitting in the parking lot in tears from how amazing the people here are. My son has sensory issues and my silly self thought that he would LOVE to help me give our dog a bath and didn't think about this being a new experience for him. They gave him noise cancelling headphones and a bucket to sit on outside of the bath stall and kept him company while I gave my dog a bath. And only charged me $20. They could have charged me $100 and it would have been worth it to me after being so sweet and understanding and helpful. Now, I need to find a flower shop to send them some flowers as a thank you.
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May 2023 by Nikita B.
I called today and was informed that they are not accepting new clients that require hair trimming of any kind. So, not really a full service grooming options for many who need that service. Bummer.
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May 2023 by Briana A.
Love this place! I've been taking my two Australian Shepherds here for about a year and they've done a phenomenal job every-time. They're even able to trim my stubborn senior days nails and toe fur and pads beautifully. I don't know how they do it so nicely but it's great! My boys aren't traumatized or ever anxious to go in and leave so I know they're treating them with care when I'm not there. Highly highly recommend this place! Sometimes you have to call a few times or leave a message and they'll call you back. That's not a bad thing they're just always super busy!
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April 2023 by Sarah Stoddard
They always take great care of my pup!Sometimes it's a little hard to get a hold of someone on the phone, but besides that they have been amazing.We've been to many many groomers, and they are BY FAR the best. They get her done the fastest, make her the softest and fluffiest she has ever been, and are just super sweet!