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February 2024 by Tiffany Thayer
Took my dogs in for a wellness check up and told the doctor that we would be flying, then five days later, I call for my records for the dog and ask about a "health certificate' for flying, as to which their reply was, "we don't have anything in the records about flying." They went and asked the doctor if I had mentioned flying and the doctor says, "yes she mentioned flying, but didn't say what day." First of all, that's literally why I was in for a wellness exam and I mentioned that. They proceed to tell me that I would have to bring my dog in for ANOTHER exam and pay the fee and then pay for the health certificate. I don't know if these people are just not "all there," but that was the most unintelligent conversation I have ever had with a vet. If the vet was truly concerned for the well-being of my animal, as soon as I said I was flying with her, the vet should have put TWO AND TWO TOGETHER and offered the health certificate. Way to try to get me in for another appointment. I paid $500 for my dogs to get check ups and then they want another $200. Greed and unethical is all I can say about this place. Do yourself a favour and go to a different vet.EDIT to respond to the owner's response:I just moved here and have only brought my animals in one time, which was this time, so your "past experience" comment is dishonest. When someone says they are flying with their animal, you should probably think to offer a flight health certificate, especially when I was in for a check up to go on a flight this week, which the doctor admitted to me making her aware AT THE APPOINTMENT. Unless you are just trying to trick people and get them in for another exam so they can pay another exam fee. I am an accountant, I know how greedy businesses and money work, and this is a typical case. My review is not the only review stating this unethical practice of yours.
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February 2024 by Ashley Kachmar (basicallyashie)
Staff is always super nice and helpful. I’m SO appreciative for Dr. Chatterson, she really cares for the animals and she’s the reason my kitty finally got the help she needed after many vet trips to another clinic and being told there is nothing wrong… even though my poor girl was peeing blood. I made the switch over to Woodinville and will be forever grateful, my first visit with them they were able to diagnose the issue and quickly got her in surgery for recovery. Today, about a year later, she is doing amazing! THANK YOU!!! :)
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January 2024 by Brittany Ward
Dr. Chatterson and her staff are the best! We trust the care of all of our animals to this fantastic team.Very compassionate care, excellent communication and follow up, and they definitely put the best interests of the animals above all else.
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December 2023 by Lily
They always “recommend” a visit no matter how minor the problem is. Even for a prescription refill from another urgent care less than a week ago, they will not refill it without paying them a visit.
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December 2023 by Lyra Cho
Everyone from Woodinville Animal Hospital will prove to you that our pets are cared for in this clinic. All of my dogs with different needs were always examined with care and they were always so on top of keeping the pet parent in the loop. I love every doctor here, reason why I don't have a preference on who I see, and the technicians are all very sweet.I love the ability to text the reception when needed and the app to request non-urgent appointments. It's just so convenient for those of us who are working!
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December 2023 by Patrick Di Staso
Good caring people. Dr Solomon is awesome
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October 2023 by Sonalee Saraf
We have been visiting Dr. Chatterson for our dog Tux for 10 years now. We followed her from the old vet office and were very impressed with her independent practice. Tux loves going to her, and she has always taken great care of him. Thank you, Dr. Chatterson and everyone in the practice!
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October 2023 by Jessie Harrison
So grateful to have found this ver after relocating from the Midwest. They are extremely easy to work with, great at communicating and following up with my dog and cats’ needs, and I’ve always been well informed on pricing and implications when making decisions. My pets are thriving. Highly recommend.
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October 2023 by Robyn Larson
Such amazing customer service! You can feel the compassion and kindness from everyone that works at the Woodinville Animal Hospital. Wouldn't want to take my pets anywhere else!
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September 2023 by Josh Faucher
Seems like a good place. Staff are friendly, the docs are nice and informative. Prices seem fair compared to certain other local options and I don’t feel like they’re trying to upsell me on anything. That’s what I look for in a vet!
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August 2023 by Rebecca Anderson
It was our first time here and we, the cats and I, felt relaxed, comfortable, and taken care of. I can’t thank everyone enough for all their help and professionalism. We found our new vet. Thank you
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August 2023 by Nicole Sauerwein
My dog and I love Woodinville Animal Hospital! The staff are extremely friendly and helpful via text, by phone, and in person. The fact that we can text in non-urgent questions is so comforting for a first time dog owner like myself. We've seen a couple doctors there and they've both been so kind and patient with my energetic golden. So glad we found them!
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July 2023 by Emily Doyle
Everything is always great when I bring my dog here. He’s not scared, and everyone takes such great care of him. He leaves so happy which is so important since vet visits can often be stressful. As long as I have a pet, I will continue to come here. Thanks for being so wonderful and kind to my little dude!
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July 2023 by Wayne Hamodey
Wow! what a wonderful Animal Hospital , Dr.Cassy Chatterson and Staff are Angles. Our dog Emma is a different dog, for the good.since we've been seeing Dr. Chatterson. Thank you Woodinville Animal Hospital.
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June 2023 by Liv Davenport
My experiences at Woodinville Animal Hospital are always great. The staff is kind and caring, everything is done efficiently and my animals and I are treated with respect! I would highly recommend them to anyone.
