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October 2023 by Steven K.
I should have checked other reviews first, I rented a 10x10 rent for 159.00 plus mandatory insurance 15.00 3 months into rent I was pumped up to 205.00 plus insurance.i have found another unit in a different location a 10x25 for 235.00 so needless to I'm moving before rent gets bumped up again which from reading other reviews it happens quite often. Other than rent raising the unit was clean and had easy access and the staff were friendly.
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February 2023 by Robin C.
I rented a 10x10 unit at PS Woodinville in January 2022 for the introductory price of $132/month. It was increased to $186/month in July 2022. I just received notice that it will increase to $250/month on April 1, 2023. A 90% increase in 15 months for no additional services. A 10x10 unit is being offered now for the "low" introductory price of $150/month. A word to the wise before considering renting a unit here.
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December 2022 by Margaret W.
The technology Public Storage has in place is fantastic! It is user friendly and efficient.The person at the location in Woodinville WA is super helpful and well informed - and available during normal business hours .Very good experiences with this company!!
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September 2022 by Paige P.
the manger and guy that works there are very nice, and helpful. I've never had a issue with Public storage and I've had a unit there for about a year. also reasonable prices!
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August 2022 by Joe C.
this is the first time I've ever used a storage facility. The experience renting at Public Storage was excellent. I spoke with a lady name Angi who was very personable and helpful and guided me through a tour of the facility which gave me confidence that my belongings were going to be safe. I ended up renting a unit, it was painless, and I feel even stronger about the fact that Angi lives on the premises and will watch over my prized possessions. I would recommend public storage and their facilities to all those in need of high-level security and proper storage of their personal stuff.
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June 2022 by aka NATRAT
We've had our trailer here for about 4 years. It's been affordable, as storage goes by the foot. The hours are reasonable. Close to the Costco, 522, HWY 9 and 405
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May 2022 by Al S.
I've used this Public Storage three times in the last decade, and it's always been excellent. Downsides are small: some units tend to get dusty over only a couple of months (possibly a problem that's restricted to the units closest to the road?), the door seals do tend to be not in great shape, the driveways are usually dirty, so dirt gets tracked in. But, in comparison to other storage units I've rented over the years, this location is so much better overall. And the onsite help is fantastic.
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May 2021 by Pepsi LaMar
Love doing business with the owners.Gracious Professionalism and one of the best experiences ever.
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November 2019 by Wren W.
Deborah was fast and efficient and very kind when we got our unit. Close to home and easy to get to.
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November 2019 by Airika P.
I really like the onsite manager and staff, they initially made it an easy decision to rent a unit with Woodinville public storage. When I signed our documents, Betty asked if I'd like to put my account on autopay, to which I eagerly agreed to since that is how I pay ALL of my bills. I like to set things up and not have to worry about them anymore. Fast forward to today and it turns out that something went wrong and Autopay was not, in fact, set up. I called and spoke to Deb after receiving a missed payment notice with a late fee and she contacted their District Manager, Jason Werschkul, to request a waiver of the fee. After hearing the entire story, he denied the refund. I was shocked. As a business owner myself, I know that $20 is not a mountain to die on, especially with a BRAND NEW client who could easily walk away and find another option. I plan the fight the charge, but wanted to warn others to be very cautious with Public Storage. The on site staff at the Woodinville location is amazing, but the company is a big bureaucratic organization that only cares about the bottom line. They don't care about you as a person, which means they might not care about your stuff either, and that's a scary thought for a storage company. If you have the ability to store elsewhere, perhaps with a smaller locally owned company, I'd recommend you go that route rather than deal with these shenanigans.
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August 2019 by Roberto M.
I had a small storage unit and Anji was very helpful and nice to us. She's always helpful and easy going, I would definitely choose this Public Storage location in the future.
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May 2019 by Michael H.
We did not need much storage but Betty was there in our hour of need. She got me through the required paperwork in no time. She made sure there was a cart at our disposal to bring in our material being stored later in the evening. Betty was friendly and extremely helpful.
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February 2019 by Ayesha C.
Not only is Anji a unique bomb way to spell her name, her customer service is even better!!! I had to come in today because I unfortunately lost my keys! She told me exactly how the process works and even broke down the monthly payment increase that I noticed all of a sudden on my bill statements! She was cheerful, knowledgeable, and I know she works her butt off because every time I come she's the only one here working. Whoever is Anji's boss, Anji deserves a nice big phat raise! And that's coming from me personally; Ayesha!
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January 2019 by Brandee B.
Anji was great! We reserved the unit online and we got through everything relatively quickly. There are a few fee's they do add on and don't necessarily tell you about (it doubled our price), but you are renting a storage unit so it should be somewhat expected.
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October 2018 by Ashley F.
Super disappointed! I have stored my things here for 4 years and my monthly payment went from $179 - $254. I paid with auto pay and never once had a late payment but when i went to cancel, it directs you to cancel your auto pay which i did. So my last month did not get paid on time and they enforced a $50 late fee. I even tried calling management and they haven't called me back. I will never recommend this place to any of my friends or clients!
