AmeriGas Propane

Propane
Hours: AmeriGas Propane is known for friendly and efficient service, with staff who are professional, knowledgeable, and quick to respond, whether during phone calls or deliveries. Customers appreciate the problem-solving attitude of the team and often mention how staff go above and beyond, such as helping with new appliances or providing extra assistance. The company generally delivers on time, and some customers have been satisfied with the quick and professional appearance of the personnel. In one case, a representative checked a tank remotely using a Ring Doorbell, demonstrating their thoroughness and commitment to service even when customers aren't home. However, there have been issues with billing and communication. Some customers experienced unexpected charges, such as fees for safety checks and service dispatch, which were not clearly disclosed beforehand. There were also concerns about misdeliveries, with one customer reporting propane delivered to a neighbor's house, causing confusion and frustration. Customer service efforts to resolve these problems have been mixed, but in some cases, representatives responded kindly, removing incorrect charges and providing credits for inconvenience. Overall, AmeriGas is appreciated for its friendly staff and good service, but it also faces challenges with billing transparency and delivery accuracy that the company is working to address.

• 0.43 miles

  

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1. Woodland, Washington