AmeriGas Propane
PropaneHours:
1400 Guild Rd, Woodland WA 98674 Hours
About AmeriGas Propane
AmeriGas Propane is known for friendly and efficient service, with staff who are professional, knowledgeable, and quick to respond, whether during phone calls or deliveries. Customers appreciate the problem-solving attitude of the team and often mention how staff go above and beyond, such as helping with new appliances or providing extra assistance. The company generally delivers on time, and some customers have been satisfied with the quick and professional appearance of the personnel. In one case, a representative checked a tank remotely using a Ring Doorbell, demonstrating their thoroughness and commitment to service even when customers aren't home. However, there have been issues with billing and communication. Some customers experienced unexpected charges, such as fees for safety checks and service dispatch, which were not clearly disclosed beforehand. There were also concerns about misdeliveries, with one customer reporting propane delivered to a neighbor's house, causing confusion and frustration. Customer service efforts to resolve these problems have been mixed, but in some cases, representatives responded kindly, removing incorrect charges and providing credits for inconvenience. Overall, AmeriGas is appreciated for its friendly staff and good service, but it also faces challenges with billing transparency and delivery accuracy that the company is working to address.
Most Recent Reviews
November 2023
I have stuck with Amerigas because they are friendly and efficient. Doesn’t matter if it’s a phone call or a delivery. They are problem solvers.
November 2023
Driver delivered propane, I didn't see or talk to driver,it doesn't get any better than that,
November 2023
On time, knowledgeable personnel, professional appearance, in and out quickly! What more could I ask for?...Well done...see you in a few months.
More Comments(59)
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