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November 2023 by Melanie F.
Excellent customer service. Very thorough, helpful and affordable. They were able to diagnose quickly and make the necessary repairs in the timeframe they quoted. They are comparable in pricing with other shops and had me back on the road in no time. Thank you for providing excellent customer service!
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September 2023 by Coach Dewey Taylor III
The customer service is so great. I honestly feel that my vehicles performs better then any time I have owned it after being serviced by Impact. Again Impact Auto's customer service and quality of their work is in a class of its own.
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September 2023 by Kyle Anderson
4 years of exceptional maintenance and repair services on my dodge Ram. I wouldn't take it anywhere else. The drive to Yacolt is beyond worth the service you will receive.
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August 2023 by Chelsea Sanders
They were very accommodating, and the communication was definitely the easiest I’ve ever experienced while dealing with any type of appointment. They respected my wishes and were very kind! Inspection came with pictures and an easy way to approve or not approve a suggestion.Services: Steering & suspension repair
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August 2023 by Logan Heerlein
Brad and Melissa and their crew are the most honest and dependable folks I’ve met in quite some time. I have and will continue to recommend their services to any one of my family and friends.Services: Transmission
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August 2023 by John Barnes
These folks are so friendly and helpful! The inspection they did seemed to be pretty thorough and the price was fair. Highly recommend.
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July 2023 by Cheryl Brantley
I drove my late husband's truck for over a year after being told my rear brakes had been inspected and adjusted by Vancouver Toyota's repair shop. They reported to me that there was no issue with the rear brakes. At the time, I emphasized to them that I needed the truck fully inspected and repaired so I would have a safe truck to drive. The brakes didn't feel right after that visit, but I believed them.When I brought the truck to Impact Automotive for an oil change and air conditioner repair, I asked them to check the brakes because they didnt feel right.Impact Automotive discovered the brakes had been put together wrong. I was driving an unsafe vehicle for over a year!!!Now my truck brakes are working correctly.Thank you Impact Automotive for ensuring I have a safe truck to drive.
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June 2023 by Mike Jones
Fast, fair, and keep you updated. Very technologically forward with online estimate sent to you and you digitally sign similar Docusign and updates sent by text. Really nice and accommodating owners.Service: Auto maintenance
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June 2023 by Rebbecca Sanders
This place is fantastic. They are honest, loyal and do a wonderful job. Worked very well with the insurance company and myself. Lots of patients. Thank you Impact Auto.
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May 2023 by Agent H's
Clutch repair, adjustment and oil chang. - Excellent customer service. Excellent workmanship and they stand behind their work as well.Text approval process a little confusing. Customer care excellent though.Pricing reasonable for work done.Love the list of other things they find that will need work done in the future with estimate of cost so I can budget that in for future repairs.Good listeners and through.Definitely will use again in the future.
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May 2023 by Top Notch Carpet Cleaning
I had a bunch of work done to my Promaster 3500 Cargo van. This included brakes, shocks, transmission service and a new engine installed. I found this shop to be extremely knowledgeable. They are very good on what they do and I'm happy with the end results. Thank you for doing such a great job. :)
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April 2023 by Ian Kaloudis
Quoted me $300 for 2 hours of work to make a single flare on a hard brake line that was off the car.Took it to another shop that did the flare in 10 minutes for $20Guess I got the we don't want to do the job quote.
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March 2023 by Bruce Sanford
I took my wife's car in for an oil change and general check up. They were quick and thorough and very nice. Thank you Import Automotive.Services: Vehicle Inspection
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March 2023 by Justin Perkins
Phenomenal shop! These folks know their stuff, figure out issues in a methodical and intelligent manner, and get your rig up and running right. Highly recommend!Service: Auto maintenance
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February 2023 by Mackenzie Weber
The owners of impact automotive are seriously the most amazing people eve, I highly recommend this shop for all your needs
