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March 2024 by Luis vazquez
Donette was the absolute sweetest! She welcomed us with a huge smile upon entering. Was super sweet with my daughter and offered her a coloring book for entertainment, while the adults dealt with the passport processing. She was so kind throughout the whole process and answered any questions we had. The absolute best service I have EVER received at a Post Office! We would never receive this level of service in our home towns Post Office. The service in the city is the complete opposite from here. Highly recommend this location and will definitely be coming back!
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March 2024 by Amy McBride
Super fast and easy to get your passport! They took me early and I finished before my appt start time. Super nice ladies!
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March 2024 by Tricia Lynn
We went to get our passport, and it was a super fast and easy experience! The staff were very helpful and friendly!
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February 2024 by Shanon Laune
Needed a new passport and found this Post Office offering passport service and was able to get in within a few days verses a few weeks with all the other local post offices. Donette was very knowledgeable and helped correct a few errors and quickly got me through the rest of the process. Nice to know such a small town offers this service! And was so much quicker to deal with! Great service here!
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February 2024 by J k Stein
Love the ladies in this post office. Best and most curtious help. Well worth the beautiful drive
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February 2024 by stefanie amoroso
I recently needed passport services, And went to the yacolt post office Instead of the Battleground one, because they are so much nicer in there, especially Danette & Deanna. I actually went there after a snowstorm, and they had no power and they were still so helpful.
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January 2024 by Janell Sorensen
This week I needed specific assistance and had been to 3 different post offices in Clark Co. Yacolt was a clean and well stocked facility with excellent customer service and was able to meet my needs. Such a great experience in this sweet small town.
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December 2023 by Nolan Jameson
Our group had a scheduled appointment for passport applications, and this location was the only one in Clark County offering available appointments. We arrived with pre-printed passport photos, yet were informed about possible issues due to lighting.Deanna and Donette went above and beyond to assist us. Despite managing walk-in traffic, they accommodated our group, even helping us take new photos for our applications. Their exceptional service deserves praise. Thank you both immensely for your top-notch assistance!
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December 2023 by Kari K
We always receive exceptional service at the Yacolt post office. They distribute an insane amount of mail and packages to our rural community with precision, efficiency and speed.Deanna knows all the customers by name and associated PO box numbers (WOW!) and packages are dispensed courteously and proficiently. She is such an asset!!All the ladies here provide exceptional overall customer service. You are appreciated!
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December 2023 by J Wirtanen
We just applied for passports and the ENTIRE process was done right here at Yacolt post office!! Including the pictures!! There were 4 of us and it was a SHORT and PAINLESS 30 minute process!! I am SO impressed!! Thank you ladies! So happy we could do this a mile from our house!!
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December 2023 by journey clark
Donette and Deanna helped navigate my way through getting my passport through the most smooth process. They were very friendly and made everything clear. I had been very overwhelmed prior to my visit. Both Donette and Deanna were a breath of fresh air and made my day. I highly recommend going to them for any services needed, you will not be disappointed. These ladies will get it done.
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December 2023 by Bethany Spinden
Donette and Deanna provided my friend and I with great customer service. Helped us answer all of our questions and was overall very helpful as well as being very kind. If you ever need to go to a United States Postal Service yacolt is the place to go!!
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December 2023 by Daniel Ruff
The postal workers helped us get our passports processed quickly and efficiently, first thing in the morning and they did it with a smile!?. They were great!!
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November 2023 by Leta Vader
We have a PO Box and the staff has consistently gone above and beyond. It's appreciated!
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October 2023 by Tina Rodriguez
This office is really improving there service I love how they take care of my mail and make sure it is safe