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January 2024 by Ariana Arregoite Padilla
I called Action Towing after I waited for another company for over two hours and they failed to show up (through my insurance). Action towing employees were very friendly and got there in about 15 minutes. They unlocked my car in less than 5 minutes. The price was under $100, so very reasonable for the service they provided. I highly recommend Action Towing.
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December 2023 by Daniel Whisler
Action towing is a excellent towing service I managed multiple big trucks in the Yakima area and I've used a couple different towing services and action towing has always been quick to respond and have got my trucks out of situations that I was very concerned was impossible to do. I highly recommend this company.
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October 2023 by soo choi
Quite possibly the worst service. Given the run-around for 4 straight days with all kinds of excuses until we finally went with a competitor who handled the job within 2 hours of receiving paperwork. If I were stranded and called this company for service, I'd probably still be stuck wherever.Don't waste your time and find literally anybody else.
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August 2023 by Don Lowe
Called and scheduled a tow for my RV and driver was on time and worked hard and safe.It was hot and he was just dripping and didn't slow down. Safe transport to Naches. Highly recommend Action Towing Thanks y'all
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June 2023 by TK B
It was evening on a Saturday night-called Action towing to see if they could assist in "up-righting" a backhoe heavy equipment that had flipped on it's side. Not only were they able to assist rather quickly and get the equipment righted... both the dispatcher, Mark, and the driver, A.H. were very helpful, informative and professional. (did I mention financially reasonable?) One can imagine the chaos and tension when a bad accident occurs (no one was hurt, thank goodness) but Action Towing staff were instrumental in calming the situation with their ability to do their job. They also explained that our "accident" was not a one-off... that they have experienced a number of similar situations and their insight to what was going on was almost (I said almost) as useful as the actual job they did. Thank you, guys!
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December 2022 by BILL HARPER
Thank you Action Towing for your assistance on a cold, winter weather night! Fast response time, friendly driver (Hey James!) and they went the extra mile with care and concern for my vintage ride.Couldn’t possibly ask for better service. You need roadside assistance? Action Towing should be your first call.Thanks again, James and Action Towing! Two ?? up!
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December 2022 by Andy Sawyer
We don’t value enough people like James at Action Towing and the dispatcher (I didn’t get her name; she was friendly and helpful and understanding) who saved our day when we slid into the borrow pit on a snowy Bethel Ridge Road with no one except a few snowmobilers around. For the record, I knew better than to drive up there in the first place but sometimes you do something stupid. Thankfully James hauled up there and pulled us out at the risk of getting stuck himself. All I know is that a company that employs people like him is a good company and I recommend them highly.
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November 2022 by Wesley Lucas
James did an amazing job with the recovery of my work truck. Highly recommend.
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October 2022 by Amy Martinez
I’d like to give a huge shout out to the Action Towing team especially James! We were literally stuck so deep in the thick rim rock mud all evening, we called and he was there within the hour and he made us feel comfortable knowing he was going to get us out! He had a great attitude and explained everything as he went ! We truly appreciate him and his work !We highly recommend them if you are ever in a bind !!! Thank you so much !!Service: Part finding & extracting
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August 2022 by Teresa K.
Shawn from Action towing was great! He was fast, polite and all around Awesome! Great customer service and price! I will definitely use Acting Towing again, if needed! IfI has cash to give him for a tip, I would! I will for sure recommend them to everyone I need. Shawn even went the extra mile to charge the battery, so I can roll up the window, in my husband's car! Thanks guys!!!
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August 2022 by Marina Porter
I can not recommend them enough. We were stranded up past Elk Ridge last night without service for 9+ hours trying to find a way back to Yakima or literally anywhere. No one else would help and we had very limited reception by using a neighbors phone.James came up to get us around 12-1am and took us to the holiday inn before dropping our rv off at a local mechanic, they were so kind and the price was beyond reasonable.They made sure we had a place to stay before leaving us and went out of their way to make sure we were safe and well.Life savers, we really really appreciate their kindness and professionalism to help some stranded young adults in the middle of the night far away from home.
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August 2022 by Margaret Pommert
James was a Very Competent, friendly tow truck driver. Good customer service over the phone, and fair price. Would recommend!
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July 2022 by Senor Misterioso
Big shout out to Action Towing in Yakima for helping me with a scheduled tow of my car to a local shop. They have great customer service over the phone, and the tow truck driver gave me a courtesy call when he was on the way. Sean the driver was friendly, professional, and fast and had a great setup. Pricing was reasonable and their service was great, will definitely keep these guys in mind for my next tow. Hopefully a while from now :)
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June 2022 by Devin Brown
I just want to give Shawn dove some serious applause. This dude saved my a** at 8 pm when he was supposed to be off work. You’re easily the best tow truck driver around man, thank you for not only your hard work, but your integrity to do the right thing… you went above and beyond for me and I really appreciate that man, YOU DESERVE A RAISE!!!-Devin brown
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April 2022 by Victoria Dumlao
Thanks to Action Towing & Storage tonight! James, you help out a family that was stuck on the side of the highway and was able to get us and our Jeep (alternator went out) back home. Going through a list of different tow truck companies and not a single one being able to help, you guys pulled through to help us out just before it got too dark. And even had space for me plus five others including little ones. Thank you for your business card, much appreciated and if I ever need help again I will definitely be sure to call. You provided the best customer service and service and was fast response to get my Jeep. The price was very reasonable and being able to pay with card was a huge plus! Again I can’t thank you guys enough for helping me out tonight, and thank you for being open late! 10/10 would recommend you to anybody who needs help!!!!!
