-
December 2023 by M Sanchez
Great service, completely new staff and saved me the trip to the town over.
-
October 2023 by Diana Sabalsa
Frustrating.I walked into this store on Monday with an S8 cracked screen and was happy to do the trade-in under the promotional "any phone, any condition" My options were the S23 per the associates (4 associates handled the S8 and saw the condition of it before moving on with the trade in) I paid the $66 in taxes and walked out of the store happy. The very next day, Tuesday, I returned with my S8 ( I wanted to transfer everything to from the S8 to the S23 and then factory reset it) to complete the trade in. I was informed at this same AT&T store by a different person that they would not honor the agreement promotion "TRADEOFFER23" from the day prior and I had 3 choices. 1. Pay installment with not credit of trade in 2. Return the phone and pay 55 restocking fee. 3. Go on Facebook or Craigslist and buy an S8 or newer from online to compete the trade. The associate on the floor literally was giggling when she was giving me my "options". So unprofessional and Matt the manager was at one point on the phone with her. All she kept saying was "Im not going to lie to you but that all you have left, the options" I walked out of there almost in tears. I couldn't believe what was happening. I would NOT have walked out on Monday with an S23 if I would have known my S8 wouldn't meet the "Any Condition" standards.
-
January 2023 by codee McDowell
Not very happy with the Selah store. Went in at 4 in the afternoon to make a payment today 01/12/23 Thursday and the place was locked up tight. The dude sitting in the car reading magazines and smoking his vap looked like an employee but who really knows. The store is supposed to be open till 7.
-
December 2022 by Grace S.
My first time in this Selah store and I give it a 5 Star rating. On this visit I needed a screen protector replaced. Mia helped with the replacement. She was fast, efficient and personable too. I had additional product questions and she was knowledgeable with that as well. It's so nice to have an AT&T store in Selah now, very convenient!
-
October 2022 by Christian Martinez
I went in to the store to purchase a new phone and Kenia quickly jumped in to assist. She was very helpful and made my experience effortless and overall positive. She has great customer service skills and I would for sure recommend her help to anyone who asks!
-
October 2022 by Yeni Perez
My time there was well spent! Kenia helped me get the phone and plan I needed quick. Thank you so much for making my process easy Kenia! Great customer service!
-
October 2022 by Sinai Silva
Customer service was amazing!!! The employees helped me with everything and answered all my questions and concerns.
-
October 2022 by Carlos Verduzco
Kenia was awesome she helped me with all my needs.
-
October 2022 by Mirna Pita
Great staff got just what I needed
-
August 2022 by JamesP
Super unhelpful and does not care about the customer. Go anywhere else if you can.
-
July 2022 by Marianne Hafer
Had a very disappointing visit at one of the AT&T stores in town. Came almost to the point to switch providers. When I saw this location I was willing to give it one more try. So glad I did !! Mirna was very friendly, knowledgeable and patient with me. I will definitely go back to THIS location in the future. And recommend it to my friends and family
-
July 2022 by Shelley Clark
Very pleasant and nice girls atmosphere in the store was coomfotable
-
May 2022 by Tricia Dove
We had a horrible time with Tmobile and the customer service they provided. Walked across the street to your store and Augustine greeted and helped us immediately. He was so friendly and helpful. So happy we switched over! The bills also considerably cheaper for way better service out in the sticks where we live. Thanks for everything!
-
October 2021 by TL Sunshine
Came by at 2:59 pm needing a new SIM card. Door is locked, a young lady sitting in a car says “she’s at lunch till 4”. Not sure if this is normal practice in WA, but in TX you might not get by with that kind of work ethic.
-
August 2021 by Brian Dickey
Customer service was on point. Greeted within a minute of entry. Store was clean and organized. They got me in and out quickly with my requests. Easy parking too.