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September 2024 by Dave Stai
They always have what I need and the help is great.
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August 2024 by DL Bloodhounds Mantrailing
Aubrey's got my work trailer in right away when the AC broke down in our hot summer weather! Without their super prompt and professional repair, I would have missed a lot of work! I'm so thankful for their understanding of the critical timeframe I was under to get up and running again! Bravo, Aubrey's! I'm now a loyal customer for life!
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August 2024 by Robin Woolhiser
Very disappointed in your employee, Ryan. I brought my RV to your location per your request in regards to a Awning issue. Ryan helped me and asked if I could find the Serial # which I did and then sent him the photos of the #'s asking him to respond that he received them, crickets! I sent him a text to that regards and thrn told him I went with another Business because he had dropped the ball. He replied by calling me a ma'am, very unprofessional since he knew I was a 66 yr old man..... so needless to say I will not promote your Business and actually share the story. Just thought you should know.
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August 2024 by Robert Tee
Great old fashioned customer service! Our customer experience was excellent. We purchased a vehicle to be flat-towed behind our RV. We immediately took the Jeep to Aubrey's and gave them the go ahead to order parts and put us on the schedule. I had already researched tow bars and base plates on YouTube, and quickly determined this was not a project I wanted to DIY. As this was our first time flat-towing, we asked if a technician could walk us through the hook-up and detach process when we picked it up. That walk through was very helpful and gave us the confidence to drive away with a smile on our faces. I will be back for further work, and can confidently say our customer experience was top notch!
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June 2024 by Michael Voldahl-Corliss
While traveling from the east coast to the west we had a problem with our RV’s Dometic refrigerator. After speaking with a local mobile tech who wouldn’t listen to a word I said and tried to order a part we definitely didn’t need, we fortunately found Aubrey’s RV Center.
We met with Ryan, the service coordinator (maybe not his official title!). He knew we were traveling and got us in first thing the next morning. They diagnosed the problem right away. The part had to be ordered but they got it in before noon the next day and we were on our way a few hours later. Lots of good communication. Great service. I would recommend this place without reservation. And if you see Ryan tell him Michael and Naomi say Hi!!
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June 2024 by Sharon Pecheos
Friendly and helpful. Great customer service. They have lots of parts.
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May 2024 by Chris Brown
I like the small business attitude with the big business results
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May 2024 by Brian Jameson
Great place that has lots to choose from for your RV
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May 2024 by Roy Jensen
Always great service!
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April 2024 by john downey
Took our TT in to have the awning repaired. Had it done in 2 days and over $1,000.00 cheaper (yes, I said $1,000.00) than another company wanted to charge us. They even called back to let us know they accidently over charged us $40.00. They will get all of our business going forward.
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February 2024 by Maya Magana
Excellent
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January 2024 by Ed Bergin
Good staff. Went in looking for a new gas line hose, and found out from them that I didn't need a new hose at all. She explained it wasn't for what I thought it was for. I know where to go now for other parts.
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November 2023 by Lou Edwards
Aubrey is fast, very professional AND friendly.
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November 2023 by Kent Roberts
Excellent service. Knowledgeable technician.
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October 2023 by Kelly Kilpatrick
Completely disappointed in this business. We brought our RV to be winterized and my husband asked for a quote on a couple things that need fixed. All we wanted was a quote. My husband was first introduced to the rudest technician ever. My husband even jokingly made a comment to the front staff that “ sorry to inconvenience him while he’s on the clock getting paid” it was ridiculous. We left our RV and usually winterizing does not take long. Over a week later my husband calls them to ask why our RV is still there. They said they were ordering parts. We found that odd since all we wanted was quotes. We pick it up, and they said the fixed the stairs ( which was one of the items we wanted a quote on) so we pay and we were shocked at a bill that was outrageous. They overcharged us on the stairs being fixed which we didn’t even say they could, and charged us $120 for a diagnostic charge to tell us exactly what we already knew needed fixed. The stairs were still not working properly when we got home. We called and complained and they decided to refund us $200 but we still paid $250 for something they didn’t even properly fix. They told us to bring it back so they can fix it but they couldn’t promise us they wouldn’t charge us more if they needed a new part. The entire transaction was a terrible experience and we just don’t trust bringing our RV there. We said no Thank you and we are completely out $250 for broken stairs. The winterization was $100. I’ll never recommend this place to anyone
