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January 2024 by Ed Bergin
Good staff. Went in looking for a new gas line hose, and found out from them that I didn't need a new hose at all. She explained it wasn't for what I thought it was for. I know where to go now for other parts.
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October 2023 by Kelly Kilpatrick
Completely disappointed in this business. We brought our RV to be winterized and my husband asked for a quote on a couple things that need fixed. All we wanted was a quote. My husband was first introduced to the rudest technician ever. My husband even jokingly made a comment to the front staff that “ sorry to inconvenience him while he’s on the clock getting paid” it was ridiculous. We left our RV and usually winterizing does not take long. Over a week later my husband calls them to ask why our RV is still there. They said they were ordering parts. We found that odd since all we wanted was quotes. We pick it up, and they said the fixed the stairs ( which was one of the items we wanted a quote on) so we pay and we were shocked at a bill that was outrageous. They overcharged us on the stairs being fixed which we didn’t even say they could, and charged us $120 for a diagnostic charge to tell us exactly what we already knew needed fixed. The stairs were still not working properly when we got home. We called and complained and they decided to refund us $200 but we still paid $250 for something they didn’t even properly fix. They told us to bring it back so they can fix it but they couldn’t promise us they wouldn’t charge us more if they needed a new part. The entire transaction was a terrible experience and we just don’t trust bringing our RV there. We said no Thank you and we are completely out $250 for broken stairs. The winterization was $100. I’ll never recommend this place to anyone
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September 2023 by Jeff Kruger
My wife and I were recently on a trip when our water pump quit working. Aubrey's was the closest RV shop so we called them. Extremely nice on the phone and told us they had common models of water pumps in stock. We decided to drive to their location.They had the replacement water pump in stock. We explained we were on a trip and asked if they could possibly have a technician install the water pump. They were able to accommodate us and got our RV in right away. Everyone was extremely friendly and helpful, from the parts person to the very nice lady that was able to get us in on short notice. They let us bring our dog inside while we waited. Everyone we talked with was very friendly, and our dog got a lot of attention. From the time we pulled in, to pulling out with the new water pump installed was only about an hour!Aubrey's is a hard-to-find gem. I understand completely why they have been in business so long. Great people and service. Highly recommended.
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September 2023 by Dar Jennings
We have dealt with Aubrey's in the past and have appreciated their service.The free dump site is anawesome service they do not have to provide, but they do, and we appreciate that a great deal, especially since they're close to our home. Thank you very much for this.
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September 2023 by Jeff K.
My wife and I were recently on a trip when our water pump quit working. Aubrey's was the closest RV shop so we called them. Extremely nice on the phone and told us they had common models of water pumps in stock. We decided to drive to their location. They had the replacement water pump in stock. We explained we were on a trip and asked if they could possibly have a technician install the water pump. They were able to accommodate us and got our RV in right away. Everyone was extremely friendly and helpful, from the parts person to the very nice lady that was able to get us in on short notice. They let us bring our dog inside while we waited. Everyone we talked with was very friendly, and our dog got a lot of attention. From the time we pulled in, to pulling out with the new water pump installed was only about an hour! Aubrey's is a hard-to-find gem. I understand completely why they have been in business so long. Great people and service. Highly recommended.
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September 2023 by Rick Beehler
Great place to drain tanks, friendly staff, but no refill of potable water. Closest refill was rest area northbound
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September 2023 by Sexagenerian Vagabond
My gray tank discharge valve needed to be replaced. Made a service appointment with Aubrey's.Great people. Very friendly. Very considerate. Reasonable prices.I highly recommend Aubrey's RV Repair in Union Gap/Yakima.
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July 2023 by Garin Kartes
They have or can get anything for your rv and offer a free dump site.
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June 2023 by sandy irvin
I've utilized the service at Aubrey's a few times. They are honest, very friendly, and get the job done right. Would definitely recommend.
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April 2023 by Cindy Fuller
We were on our way back to Canada from SoCal and our toilet stopped working. This is never good! We emailed Crystal at Aubrey’s as Yakima was our next stop. Crystal was amazing. She squeezed us in for a 9am service and we were back on the road with a new toilet by 10am. Absolutely awesome customer service and tech service! We will always recommend Aubrey’s!!! Thank you Crystal.
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April 2023 by Lee Collins
Nice people to work with willing to help you in any way they can thanks for the small business people
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April 2023 by Randy Hall
Carolyn was very helpful with my questions about our western RV. She was knowledgeable and friendly.
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December 2022 by Brian Brown
All staff were very polite and communicative in what repairs were needed in detail. I really appreciate all they did and sacrifices of the shop personnel for going above and beyond.Thank you,Brian BrownServices: Body & Trim
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November 2022 by Dale Willard
Let the Family Traditions ContinueYour a leader of the packsHappy Fun Entertainment Found hereService with a Smile and a ShakeTRUST your ❤2023 has arrived ???
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November 2022 by Norman Walimaki
They are always helpful. Willing to go the extra mile to get what you want. If not right they will.
