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November 2025 by Yeraldin Morales
Very good seller
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November 2025 by Matt Matthews
Patient polite friendly a good experience
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October 2025 by Istaapakspam Filkins
My wife and I had an amazing experience while working with the Auto Shoppers crew! They were all friendly and professional at each step of the process! Ty in particular was great as I had contacted him with interest in the Subaru, and so my wife and I drove over from Pendleton, Oregon after I got off work. I was worried that we’d be getting there too late, but Ty made sure we were well taken care of we didn’t feel like an inconvenience. We did the research first and so we were able to ask detailed questions and he was able to provide us with answers that left us feeling well informed.
The team top to bottom has a very friendly atmosphere and I enjoyed working with them and would buy from them again in the future if the need arose!
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October 2025 by Isaac Villanueva
Ty awesome dude knows what he is talking about explains everything throughly get with him for your dream car purchase.
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October 2025 by Abisha N. Camacho Madrigal
My family and I had a very good time with Ty Moreno this evening. He was able to advocate the best deal for my family and I. Once arrival, he let us test drive the vehicle once again and answered every and any questions we could come up with.
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October 2025 by Tina Bischoff
Azzy was a great sales consultant. No pressure; knowledgeable and very professional. We found our dream vehicle and it didn’t take all day to complete the paperwork. Very pleased with the friendliness and professionalism. Thank you!
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October 2025 by Eddy Flores
Great customer service and very helpful!
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October 2025 by Dalee Stanelle
Ariel was very helpful showing us a car we were interested in and helped us get a deal far better than we expected. They also threw in a few new tires as well!
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October 2025 by Francisco Hernandez
These guys are thief’s …. They will make you believe something and make you drive out to there dealership with a false hope and completely change the deal that was agreed on. They kept a car over a month that was supposedly on a trade in deal and then changed their minds and said they didn’t want it. We left with then had to come back for the car because the bank called and said they never took it in on trade. Eric & Ty will go behind there manager back and do things like this. They both were going around in circles in there lies until they eventually were caught. The manager apologized on their behalf because they couldn’t even do that themselves. I would stay away from this dealership and save yourself any unnecessary expense, hassle and stress. Very disappointing we traveled 3hours to meet with some very dishonest and unprofessional people.
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October 2025 by Cassie Beattie
Ty Moreno was a great salesman and very helpful and friendly, definitely will let people know about this place. Ask for Ty when you go here.
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October 2025 by Jordan Cerecero
Eric did me right by addressing any issues I had with the vehicle. He took care of me and I greatly appreciate it.
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September 2025 by Peyton Dawn
I do not recommend this place at all. I was talking to Azzy Ramos and his communication was absolutely horrendous. He would take days to respond to simple questions and was simply unprofessional. I was very interested in a car but had to pull back my interest to the the lack of professionalism and communication I was receiving.
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September 2025 by Pedro Onate
Azi was incredibly helpful throughout the entire process and made sure I was able to walk out with my car smoothly.
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September 2025 by Kerry Cottrell
Ty is a great guy, honest , friendly and professional definitely A+ service
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September 2025 by Josiah Bush
Drove from Moses Lake to look at a 2020 Honda Civic Si with 52,000 miles on it. There was another car in Yakima that I wanted to look at, and I told the salesman, Ty, that I would drive both cars before making a decision. He was trying to convince me over the phone that I should look at their car first, and being somewhat pushy about it. The other car sold before I got to see it.
After driving 1.5 hours to the dealership, I arrive to find the car has been modified. Intake, exhaust, and lowering springs. Pictures on the web site clearly showed intake and exhaust, so thats my bad for missing them. I don't think the lowering of the car was very easy to see in pictures, but immediately caught my attention in person. I looked under the car to see if it was lowered on springs or coilovers. Because these cars come with adaptive dampers, factory replacements are expensive. I clearly saw factory dampers, and bright red springs. I asked Ty if he knew whether it was spring or coilovers, and he said he would have to ask their mechanic. He later told me they were coilovers, but of course, I already knew that was incorrect. I went ahead with the test drive, hoping it was just a mistake and it would all work out. They sent my wife and I on the test drive by ourselves while they valued my trade in vehicle. We were told to take it wherever we wanted and come back whenever.
Driving the car, it was quickly apparent that the clutch was completely shot. Before getting to the highway, just giving the car quarter throttle in 2nd gear, I could feel the revvs climb, then fall, then the car would accelerate. This was even more obvious as we got onto the highway, and were able to test it at highway speeds. Upon deciding that the clutch was definitely worn out and I was not going to buy the car, I quickly turned around and went back to the dealership. At this point in my experience, with the age of the car, and the modifications I can see, I am fairly certain the car had been tuned and driven hard by the previous owner, and probably not maintained very well. Any responsible level of tuning should not wear out the clutch in 50k miles. I've put similar milage personally on 3 different vehicles, and this is the first time I have ever experienced clutch slippage.
I communicated clearly and respectfully that I didnt think Ty could have known about the clutch just moving the car around the lot, and I didnt blame him for trying to screw anyone necessarily. However, it is not possible for such an obvious and expensive issue to not be known to the maintenance staff. Somebody discovered the issue and either didnt report it to management, or management decided to try to sell the car without fixing it. Someone else came to speak with me while we waited for our truck to come back from their test drive, it was a manager of some sort, but I cannot remember his name. I told them things like this put me off of their dealership entirely, and I would not be buying this car, even if they offered to fix it. It proves to me, even if the individual I am directly working with may not be lying to me, the company operates from a place of dishonesty, and to me that is unacceptable.
After arriving home, I noticed they had dropped the purchase price by about $1200, but there is still no mention of existing issues in the description. Ty is at best, ill-informed, at worst, deceptive. The company gives me shady vibes and I would recommend everyone search for cars elsewhere.
