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August 2023 by Morgan Lykins
OUTSTANDING CUSTOMER SERVICE!I'm currently recovering from a spinal injury and I'm unable to do much car maintenance. I've got a hard to locate, expensive for that needs air weekly to avoid a flat until i can replace it. The boys down there air my tire for me every week, free of charge and with a kindness I've never known with a place of business.Anywhere else would've grown tired and frustrated with it. But they see me pull up and they've already got the air in hand, ready to inquire about my day and how my back is healing. I may have been able to find a tire shop that would've aired this up for me on a regular basis but NEVER would I have found one that did so with such kindness that didn't make me feel burdensome or unwelcome.If I could give a million stars I would!To the manager/owner-These boys were excellent hires, nice job! I really hope you're able in some way to recognize them in the workplace for their exemplary customer service. Because of them they've got my business for eternity and the word of mouth advertising they've garnered has and will certainly drive even more business your way.Sincerely,-The lady with the perpetual low tire and little pink walkerP.S.I'd love to stuff a tip jar should would be made available for them.*Wink*Wink
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August 2023 by James Normand
AutoSpa Car Washer’s. Well managed. Two tunnel washing soft brush or slightly stiffer brushing bays. Your choice always of course. Costs varies , they have plans for a long term relationship and care of your car or a one stop look smart, clean, interior vacuuming is available as car becomes totally clean once again. Pay just before cleaning as assistants are always available & near. Gas station right on site “ a Shell Station” too. All very convenient for one as my self again all located in one spot. Be careful the washing staff love to assist your needs not only in being friendly, but guide every step your car during Its cleansing. I think this is the overall best car washing facility in the West Valley area of Yakima.
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July 2023 by Alison Campos
Very pointless. My car is still as dirty as it was before. You can wipe your finger on the car and see the dirt come off. Not sure what I paid for.
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June 2023 by Miriam P.
Brought my Lexus for the first time here, it had tar from construction on the road. The guy up front was very friendly, helpful, and recommended to go back and rewash again to completely remove all the tar. He offered a rag to help the second time and my car is no free from tar. Thank you!
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June 2023 by Mary Ellen Dorisi
Has the best soap delivery for your vehicle. Gets it clean
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June 2023 by David Malekar
Reasonably priced. 4 self service bays. There is an app you can use for purchases, but it would not connect in bay 1.
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June 2023 by Madrigal
I was told by the worker that my car was good to go on the roller thing. Then next thing I checked and my rim was scratched up!
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May 2023 by Tamara Chance
I was using the Auto Spa car wash when it broke. The youngmen noticed I was in the tunnel because the line of cars wasn't moving (I'm assuming). They called someone to restart it. What a wonderful group of men. They were closed and yet took time to notice and called for assistance. Thank you! They need a raise, what great assets to your company. (Monday, 4/24/23, about 6:45 pm)
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April 2023 by Alex Mitchell
I get my car washed here once a week at least in the tunnel and the staff on-site is always right there when I drive up. They do an excellent job and are always friendly and helpful!
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April 2023 by Gary Karpenko
Enjoyed the part where they gave me something to clean my dash as well as wipe down the outside after washing
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March 2023 by Jason Bombard
Got my mustang clean and shiny with no swirl marks. Got the soft touch and it worked great. They also gave me a towel to wipe any water away after the blow dry AND a couple glass wipes. I'll be getting there 40$ unlimited wash a month membership for sure.
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February 2023 by David C.
Love the tunnel wash and monthly plan for unlimited washes. Wish the app didn't talk to you when you open it up. I often have music or audio books I listen to and when the app opens it turns off my music and welcomes me to the Auto spa.
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January 2023 by Steven Perez
I highly recommended using AutoSpa car wash!! For one the customer service is always top tier with a great attitude and the free vacuum token and dash towels is always a must to have a complete car wash! For two the conviene of being open 24/7/365 is just adding to the fact that the wash itself (touch-less/soft touch) leaves your car looking clean and shining like a ?, but the best part is the 70 seconds of dry time at the end to have you looking right when you leave literally transforming my dirty looking car into a clean fresh automobile in literally 5 minutes start to finish! I love this place and I definitely take full advantage of the unlimited wash club and the app is super easy and convenient to use! Thanks AutoSpa car wash for always having me riding clean!!
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December 2022 by Joel Panattoni
We came for a car wash and they didn’t have change to break our bill. The attendant, Emmett, pulled out cash from his wallet to cover the difference without saying a word. My wife noticed and we gave him the difference and thanked him. Emmett was over the top nice and this is a great example of customer service!Service: Auto detailing
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November 2022 by John Mullen
The self service car wash is falling apart. Had to move my car, after spend 6 dollars to wash it, had to dump another $3 to rinse it in another booth. Sorely disappointed