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September 2024 by Elmer
Great place to buy a car really affordable and reliable. Customer Service is great as well.
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September 2024 by jen terami
We had a great experience with AutoStars' customer service.
In August 2024, we bought a used vehicle from AutoStars for our daughter who was heading to college. Less than a week later, there was a major issue with the vehicle resulting in it being towed back to Yakima. Without hesitation AutoStars took care of it and we are incredibly grateful.
Manny was our primary contact at AutoStars for both the sales transaction and the post-purchase issues. He was great to work with! We would not hesitate to purchase another car from them!
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August 2024 by Ben Zeigler
Have the vehicle inspected by an independent mechanic. They either don't inspect their vehicles or they don't disclose/repair what they find. Beware: they also call reviewers with bad experiences to argue and shift blame. Leaking oil pan gasket, undisclosed bad body work, bad sensors, and prototypical used car salesmen.
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June 2024 by Pete Christensen
Mario stayed late and gave us exceptional service and great deals
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June 2024 by Tricia Dove
Mario was amazing and sold us 2 amazing vehicles ♡ We will definitely be going back!!!! Prices can't be beat
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June 2024 by Noel Valencia
I bought a work truck from this car lot and they are really good I deal with sales man Mario Medrano this guy was awesome my truck broke down and I call Mario and he took care the issue we tow the truck to his shop and they fixed for me thank you Mario I’m happy ?
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June 2024 by Brent Baerman
Mario is the best! What great service. He went above and beyond what is expected to help me with this purchase. I will definitely recommend Autostars, and Mario, to everyone I know who is looking for a car or truck.
I just wish the stars went to eleven!
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May 2024 by Anthony Meske
Dominic is great! He made things so simple, I live in Tacoma so I wasn’t able to just come see the car, but Dominic talked with me on the phone many times to make sure the trip I made was worth it, and it was! Thanks again Dominic!
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April 2024 by Michelle Carson
We bought car from them that had a salvaged title due to being stolen previously. We got a great deal on a low milage car. Mario was who helped us, he had us approved before making the trip there and was ready for us when we got to the dealership. The car had some issues starting, and we were told it was due to the key not being the fob key. We were given a fob that could be keyed and two regular keys. The car steadily got harder to start. Finally after being stuck at work multiple times thinking we may have to tow it my husband opened the ignition to see what was going on. There were broken pieces in it, along with a construction screw holding it together. I contacted Mario and he apologized, and said they had a person working there that they found out was not fixing cars properly. He paid kia for a new ignition and locks for the doors and trunk. We went and picked it up, and my husband put it all in. Now the car starts every time and I am extremely happy. The only issue left which I have not contacted them to see if they would help with is getting the new key fob to unlock the car with the button so I don't have to carry the old and new fob. I have not contacted them to see if they would pay for that as well, but with as understanding and appologetic they were and how quickly they resolved it I'm sure they would.
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March 2024 by Justin D.
Manny did a great job with the sales transaction. I had to buy a truck sight unseen which is always hard and can be risky. But Manny was super responsive with photos and video and a good descriptions of the trucks condition that helped me understand what I was getting into. They offer financing and make great cash prices. These guys are here to help, I’d recommend them to others.
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February 2024 by Steven Cornelison
Motor problems they r taking care of the problem needs a new motor no cost to me. Smiling but need to be patience it will take time
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October 2023 by cami wilson
Tried to sell us a truck that they said had a clean Carfax when in fact we were able to determine was previously stolen. Buyer beware.
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October 2023 by Matt Rice
Great customer service. If you get anything from them they will help you out and get it fixed for you in timely manner.
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October 2023 by Ashley Taylor
Easy communication. Very fast and simple. They show the most convenient options. Prices are also reasonable.
Thanks for their professional service.
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October 2023 by Steven Graham
They were extremely professional and in a timely manner. We rented a car from the airport to our home. Outstanding service from start to end.
