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May 2023 by Vickey H.
Last year summer of 22 . Left 3 pIrs of easy fix sandals, 2 weeks and then3 was did not fix them. April 23 took back and now it's another 3 was still hasn't fixed sandals. He's over loaded and runs his mouth so much, no wonder he can't fix! Bad place to have any shoe fixed.!!!!!!
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September 2022 by jim w.
I had a tennis shoe pull on break . They had it fixed within 5 minutes. Great talk and customer service.
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July 2022 by Carol O.
My Birkenstocks needed replacement footbed liners. I looked online and saw that this business is a Certified Birkenstock Repair location. I sent an email to confirm that the liners could be replaced. I took the two pairs to Silverheels in February and was told it would be weeks or more. That was fine, as I was willing to wait for the sandals' repair. I got a call in June that they were ready. I picked them up on July 7 and before leaving the shop, I looked at them. Ragged, rough edges on the new liners, which fit the footbeds poorly. I pointed out one particular ragged edge sticking out and the shop owner cut it off. When I brought them home to try them on, they were narrower than before, with lumpy edges that would not accommodate my feet. There was still-sticky glue in the cork in several places, as well as a few threads of glue on the leather. The toe ends were curled up and I could not walk in them. Definitely not the Birkenstock fit. I contacted the shop with photos and said they were not wearable now. I asked for a refund, as I'd waited several months for a "Certified Repair". Instead, the shop owner told me to bring them back and he'd "redo" them. A refund would be preferable, since the sandals are not wearable now.
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October 2020 by L E.
The guy who runs this place is super helpful and friendly. Good quality shoes. Pricey, but worth it. He fixes shoes, too.
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August 2020 by David Trevino
Very helpful !
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June 2020 by Ralph P.
Supper nice person Will be back again for some more birks With a large selection of several different brands of shoes.
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December 2019 by Zoey Nash
I enjoyed this place. Good selection. The help was nice. Good prices. I recommend this place.Zoey Nash
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June 2019 by Kanjana K.
I brought shoes to have new heels and soles. The owner was very friendly and gave me a date when these would be done. While not a fast service, the work is quality, and they were ready ahead of the scheduled date. I went in 2 days after dropping off my first set of shoes, and asked the owner to check on another pair of shoes. He did a quick repair on the spot, and would not accept payment. This is service is hard to find.
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December 2018 by Shawnie J
rude over the phone
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January 2018 by R M
A small, locally owned place. They do shoe repair as well as sell a variety of quality footwear downtown. The owner was knowledgeable and friendly. I would definitely come back if I had questions or needed my shoes fixed.
