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October 2023 by Kaleen W.
Coastal Yakima--the cashiers are extremely rude and unprofessional, and it appears that the admin staff has trained them that way because they are no better. My employee came in to purchase something, but the cashier refused to let her (due to a note on our account about needing a specific "letter"). That particular letter is no longer required by our company. The employee called me and I could HEAR the cashier reprimanding my employee for not having this "letter". I asked who I needed to call to change the requirement (since I am in charge of procurement and vendors), and I was told to talk to someone else. When this woman got on the phone, she was rude to me as well! She kept saying "your account shows that your employees need a letter". I kept telling her that it is NO LONGER A VALID REQUIREMENT. She balked and pushed back and I told her I was the one responsible for the account and to CHANGE IT. Remember, I AM THE CUSTOMER...I can take the entire account away and move it to Grainger--Which I may do anyway....my employee was embarassed and humiliated. It was such a horrible display of "customer service".
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October 2023 by Pamela Boster
This is the place to go for work clothes, hunting clothing and Western clothing. They have mens, women andc children sizes. Also, a fantastic place to purchase a wedding, birthday or anything else gifts.
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October 2023 by Dr. Rodrigo Murataya
I bought some Georgia boots that were on sale....great price.
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October 2023 by Deena Fleming
WOW! I give 100% sincere 10 stars to your employee. Who went the extra mile to help me. Not only did she answer my questions she also helped me find a foreverhome cor Buster Brown customer service
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October 2023 by Jake R.
I've spent lots of money at coastal over the years, and purchased a number of pieces of machinery and power tools. The service as far as that goes it's always great. This time the cashier behaved as that we were inconveniencing her by attempting to purchase a chainsaw. Her attitude cast negativity in the entire transaction. She scolded me over a raincheck!! The man that test-ran and presented the chainsaw to us was very professional, as was other staff that we encountered. I don't like to leave reviews like this based on an experience with one individual, but it was very offputting.
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September 2023 by Kriselda Montalvo
Great customer service. Great selection. One of the few places in town that we can get propane tanks filled most days of the week.
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September 2023 by ADark Angel
When I called to see if they had shots for puppies, I was told they were all out. A friend went into the store less than an hour later and they had an abundance of puppy shots. Won't be my first choice next time.
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September 2023 by Sheila Harrison
Love this store! Everyone thought my pup was the cutest thing. Very friendly
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September 2023 by Bill B.
Lack of qualified staff. Plus friendliness seems to be really hard for alot of the staff, especially the cashiers.
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August 2023 by Margaret Paccia
this is where we come to find an great assortment of great things...from tools to beautiful clothes ??
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July 2023 by CarlyJo Edwards
There is a huge selection of everything there. I didn't realize how big that store is. I found my boyfriend's favorite brand of shorts in more styles and colors than we even knew existed! They were on sale too, which made the find even more exciting. The employees are extremely friendly and knowledgeable about the products they offer. Prices are normal, no matter where you go, everything is expensive these days.
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July 2023 by Karl L. Cleveland
This place has everything a person needs and the knowledge of the staff was great help !Though I was on a parts run I returned to this business to do some personal shopping.The kindness of the staff is one of the best staff in counters yet ! Cleanliness is top notch! Manger has done a great job ...
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July 2023 by Pete Herron
Needed propane, they refill tanks. It's cheaper than exchanging them. If you're still going to exchange your tanks, get yourself a fuel ⛽ gauge for your tank. Some of the tanks you get when you exchange them are only half full for full price.
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July 2023 by Paula Bearss
All the staff were friendly & helpful. The store is nicely organized and clean!
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July 2023 by Ann A.
As stated by many reviews, rude cashiers. It's a shame because the product line is good but there is absolutely no assistance. The cashier stated I was "disrespectful " to her for continuing to ask questions about getting help to purchase $500 worth of fencing. While their computer system indicated the material was in stock, the cashier told me maybe I should go to another store - again because I was disrespecting her