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October 2023 by Sonya Pritchard
I have had another company for internet for 10 years. In more recent years I have poor connection and spend so much time watching the white circle spin. I called to inquire on placement of the dish and the basically told me I was burnt.I decided to make the change to Gigabeam internet. My neighbor recommended them as her son had connection to the local branch. Let me tell you what, I beyond happy with the customer service provided by the office and techs, and so far the connection and download times have been 100% better! I am spending more a month but I willing to do that for the great service!
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August 2023 by Emily Case
Brad did a great job hooking up our system at our house!!! Thank you for your internet service!
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April 2023 by Brian Nunley
Switched over about a year ago and have been very happy. The speeds have been consistent and what you pay for compared to the last company that I was with.
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April 2023 by Murat Akyuz
Super grateful I switched over! Reliable and the customer service was super nice
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December 2022 by Eric Peterson
Professional...responds in timely manor...remember to always check the quality of thi equipment ??
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November 2022 by duane peterson
Professional installation and great consistent speed. Perfect for me in rural Selah
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November 2022 by Zsa Zsa Chinn
We went from HughesNet @ $159/mo tho Gigabeam @ $89/mo…AND NO LIMITS…we’re a few days in and we are still in aawwww of what we have and what we’ve missed out on!Lorraine (?) was easy to talk to, answered my questions, and great service was delivered! We are so happy.
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November 2021 by Cole Shogren
They are a great local company and they provide excellent quality Internet for significantly less than HughesNet. Anyone living in rural Yakima County that has the ability to switch from satellite to Gigabeam absolutely should.
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November 2020 by Brayden Bak
At first the wifi was good then after 1 month it went down hill I am paying for 30 mbps and I'm running at 7 and download speed is 900 kbps which is terrible
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November 2020 by Stephen Thaxton
There was some growing pains at first almost two years ago but they are consistent with excellent customer service now! 5 ⭐️
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November 2020 by Eric Alfaro
Can yall lmk about the game lag on this.?
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November 2020 by Codey Hiebert
I’ve had gigabeam for about 6 months never had a issue until this February they shut my service off after I paid my bill with no explanation at all. It took me three weeks to get ahold of them and talk to them they said there was an issue with my router so they turned me off. They said they’d no longer service my home because of this issue and will no longer be doing business with me refused to give me a refund for the month of February instead of sending someone out to help fix the problem they just dropped me. I would a 100% not recommend this internet company to anyone. They don’t call customers back and they have terrible customer service.
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November 2019 by Scott Solomon
Worst service ever. Speed is good, when it works. It goes down often and sometimes it will be down for up to 10 hours. You call to get help and all you get is an answering machine. Multiple calls over 4 hours and nothing in return. They did not even call back the following day, I heard nothing for 2 weeks.However they are really fast to charge you a late charge if the payment in not in by midnight the morning the payment is due. Not late and they still charge a late charge.Do whatever you can to find someone else, worst service ever. Unreliable internet, total garbage.
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November 2018 by Jason Austin
We have this internet at my work. Wow its fast and reliable. Their customer service is awesome. Can't wait until I'm able to get it at my own home!
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November 2018 by Eric B
I live in rural Yakima best internet ever had fast and stable. All other internet company's cold not get me signal Gigabeams team got me affordable, reliable, fast internet thanks Gigabeam
